Property Relationship Manager

John Shepherd Sales & Lettings; Nottingham; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Discounts at 900+ retailers

Free counselling (EAP)

5 extra days annual leave

Smart Tech Scheme

Cycle2Work

Family Friendly Leave

Incentivised commission

Performance bonuses

Pension plan

Professional qualifications funding

Company socials

Job summary

John Shepherd, part of Lomond, is recruiting a Property RelationshipManager to join our Nottingham team. This is a full-time, permanent role with a Monday–Friday workweek. You'll manage a portfolio and work towards achieving our growth targets in a dynamic lettings environment.

We offer competitive base pay up to £29,000, with incentives, and a comprehensive benefits package through LOMONDlife. Join us to deliver excellent customer service and contribute to a thriving, people-focused business.

Qualifications

• Minimum 1 year of experience in a comparable role.
• Ability to upsell lettings and property management services.
• Strong interpersonal and negotiation skills.

Responsibilities

• Manage up to 250 Properties Under Management (PUM).
• Upsell Lettings & Property Management services.
• Handle Mid Term Inspection follow-ups and rent arrears/claims.

Skills

Interpersonal skills

Negotiation

Communication

Customer service

Job description

Welcome toJohn Shepherd, we're known for moving people forward. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 10 offices and over 100 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property.

Now, we're happy to offer you an exciting opportunity to join our dynamic team as aProperty RelationshipManager. This is a full-time, permanent position located in Nottingham. You'll enjoy a standard workweek of Monday to Friday, with with realisticon-target earnings up to £29,000per annum.

Let's talk about the role. It involves:

• Management up to 250 Properties Under Management (PUM).
• Understanding and upselling of John Shepherd Lettings & Property Management services including ancillary and peripheral products.
• Managing Mid Term Inspection follow ups, quality and trade discount earnings.
• Weekly Arrear management including Rent & Legal Protection submission claims and management.
• Inspection reports for your portfolio including management of quality of content.

We're not just looking for someone who fits our team; we want to be a good fit for you too! We're looking for individuals with qualities such as:

• Desires to become part of a thriving and expanding company.
• Seeking an engaging position characterized by constant dynamism, ensuring each day brings new and unique challenges.
• Demonstrates a genuine talent for interpersonal interactions and derives satisfaction from delivering top-notch customer service.
• Possesses eloquence and excels in both negotiation and communication.
• Preferably has a 1 year of experience in a comparable role.

At John Shepherd, we believe in taking care of our people. That's why we offer some amazing perks and benefits through our engagement platform, LOMONDlife.

Here’s what you can look forward to:

• Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health.
• Our Employee Assistance Programme offers free counselling support sessions.
• Our annual leave purchase scheme, where you can buy up to an extra 5 days of holiday.
• Get the latest gadgets and appliances with our Smart Tech Scheme.
• We're committed to reducing our carbon footprint with our Cycle2Work Scheme.
• We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.
• You'll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles.
• Celebrate your loyalty with special days and celebrations for length of service.
• Planning for retirement? We've got you covered with that important pension pot.
• We'll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career.
• And of course, we like to have a little fun too! Our company socials bring our people together. So work hard, and then socialise even harder!

We're excited to offer these amazing benefits to our hardworking teams. It's our way of showing appreciation for your dedication. At John Shepherd, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives.

Join us and experience a workplace that truly values you.

Our well established business is growing and we are looking for a Property Manager to join our team!