Property Operations Coordinator – Bristol

Colliers International EMEA; West of England; On-site; GBP 26,000 - 34,000; Full time

Job summary

Colliers UK is seeking a Property Administrator in Bristol to support Investment Property Management. You will handle property & facilities management, compliance, budgeting, and data systems, coordinating with tenants and contractors to ensure smooth operations.

You'll engage with CAFM platforms, RiskWise, and Excel reporting while maintaining accurate records and ensuring high-quality service delivery daily.

Qualifications

• Previous administrative experience, ideally within property, professional services or a client-facing environment.
• Excellent organisational skills and the ability to manage competing priorities.
• Strong attention to detail and a commitment to delivering high-quality work.
• Confidence using Microsoft Office, particularly Outlook, Word and Excel.
• Strong communication skills and a professional approach when dealing with clients and colleagues.
• A positive, can-do attitude and willingness to learn.
• Must have the right to work in the UK; sponsorship not available.

Responsibilities

• Coordinate contractor attendance, meter exchanges and utility-related visits.
• Raise reactive and planned maintenance work orders through the CAFM system.
• Review and process maintenance documentation, compliance certificates, and contractor paperwork.
• Manage tenant access requests and issue access communications as required.
• Maintain accurate tenant contact records and property databases.
• Arrange property inspections with tenants.
• Day to day liaison with tenants and answering queries.
• Prepare lease plans using software (Edozo).
• Manage and update insurance trackers including claims and compliance registers.
• Utilise Riskwise to monitor compliance actions and statutory obligations.
• Maintain property records and compliance documentation within CAFM platforms.
• Maintain budget trackers and assist with expenditure monitoring.
• Prepare annual service charge budget templates and supporting information.
• Issuing budget packs to tenants
• Assist with service charge budgeting, forecasting, and year-end reconciliations.
• Support mid-year and end of Q3 expenditure report.
• Process TPSL invoice coding and assist with invoice queries and supplier payment issues.
• Assist in drafting the service charge reconciliation reports and issuing them to tenants
• Enquiry use of Property Management Databases (Tramps & Horizon).
• Coordinate contractor meetings and circulate meeting agendas.
• Support the tendering and onboarding of new suppliers.
• Maintain contractor databases and supplier performance information.
• Issue Q3 year-end expenditure notices and information requests to contractors.
• Review status of invoices and liaise with Purchase Ledger and the FM’s re payment.
• Act as a user and administrator for CAFM tools and related systems.
• Raise, monitor, and close maintenance jobs within CAFM systems.
• Produce reports using Excel and other management systems.
• Maintain vacant unit trackers and coordinate related information.

Skills

Administrative experience

Organisational skills

Attention to detail

MS Office

Outlook

Word

Excel

Communication

Teamwork

Right to work in UK

Tools

Vantify CAFM

Vantify RM

RiskWise

Proactis

Tramps

Horizon

Resolve

Job description

Colliers UK is seeking a Property Administrator in Bristol to support Investment Property Management. You will handle property & facilities management, compliance, budgeting, and data systems, coordinating with tenants and contractors to ensure smooth operations.

You'll engage with CAFM platforms, RiskWise, and Excel reporting while maintaining accurate records and ensuring high-quality service delivery daily.