Property onboarding administrator

Accountancy Action Limited; England; On-site; GBP 21,000 - 32,000; Full time

Job summary

Accountancy Action Limited is seeking an organized Onboarding Administrator to join their office-based team. You will ensure new properties are accurately set up in Qube, capturing property, leaseholder and financial data, and coordinating with Property Managers and Accounts to support smooth onboarding.

The role involves handling large data sets, maintaining documentation, and driving improvements to the onboarding process for new developments and portfolios.

Qualifications

• Experience in property administration, service charges or residential block management.
• Enjoys working with data, systems and processes and onboarding new developments.
• Familiar with Qube or another property management system; strong data accuracy and cross-team collaboration.

Responsibilities

• Set up new properties and developments on Qube.
• Input and maintain property and leaseholder information.
• Upload and maintain property documentation.
• Set up units, apartments, leaseholders and related information.
• Ensure service charge and financial data is recorded.
• Review data from clients and agents to identify discrepancies.
• Import historical property and financial information.
• Coordinate with Property Managers and Accounts teams during onboarding.
• Maintain onboarding records and checklists.
• Assist with transfer of property portfolios and new management instructions.

Skills

Qube knowledge

Attention to detail

Data handling

Excel

Project management

Communication

Tools

Qube

Excel

Job description

We are working with an established Property Management company that is looking for an organised and detail-focused Onboarding Administrator to join their growing team. This role will be fully office based.

This is an excellent opportunity for someone with experience in property administration, service charges or residential block management who enjoys working with data, systems and processes and wants to play an important role in bringing new developments and properties into the business.

The Role

As an Onboarding Administrator, you will be responsible for ensuring new properties are accurately and efficiently set up within the business and Qube property management system.

You will work closely with Property Managers, Accounts and internal teams to ensure all property, leaseholder and financial information is captured correctly and the onboarding process runs smoothly.

Key Responsibilities

• Setting up new properties and developments on Qube
• Inputting and maintaining accurate property and leaseholder information
• Uploading and maintaining relevant property documentation
• Setting up units, apartments, leaseholders and associated property information
• Ensuring service charge and financial information is correctly recorded
• Reviewing data received from clients and managing agents to identify any discrepancies
• Importing and checking historical property and financial information
• Liaising with Property Managers and Accounts teams throughout the on boarding process
• Ensuring all information is accurate and ready for ongoing property management
• Assisting with the transfer of property portfolios and new management instructions
• Maintaining clear on boarding records and checklists
• Identifying and resolving data discrepancies or missing information
• Supporting continuous improvements to the onboarding process

About You

We are looking for someone who is:

• Ideally familiar with Qube or another property management system
• Highly organised with excellent attention to detail
• Confident working with large amounts of data
• Comfortable using Excel and property management systems
• Able to manage multiple onboarding projects and deadlines
• A strong communicator who enjoys working with different teams

This is a fantastic opportunity to join a growing property management business where you will have a key role in ensuring new properties are successfully brought into the business.

You’ll gain exposure to property management, service charges, leaseholder data and financial information, while developing your knowledge of Qube and the wider property management process.

If you have Qube experience and a strong eye for detail, we’d love to hear from you.