Property Negotiator & Client Success Advocate

Sherry FitzGerald Limited; Belfast City District; On-site; GBP 24,000 - 30,000; Full time

Job summary

Simon Brien is seeking a proactive Negotiator in Belfast to drive sales through effective negotiation and exceptional client service. You will support the Valuer’s sales pipeline, handle buyer enquiries, arrange viewings and match applicants with suitable properties.

You will maintain accurate records in the CRM, liaise with vendors, progress sales to completion, and assist in preparing valuations and marketing materials while upholding compliance and high service standards.

Qualifications

• Experience in a customer-facing administration role, preferably in estate agency.
• Strong IT skills with Microsoft Office and CRM/database systems.
• Excellent organisational abilities with multitasking in a busy environment.
• Strong communication and interpersonal skills with a professional, welcoming manner.
• High attention to detail and presentation quality.
• Ability to work independently while contributing to a team.
• Familiarity with estate agency terminology and compliance is advantageous.

Responsibilities

• Sales negotiation and client management to support the sales pipeline and client service.
• Handle and qualify buyer enquiries, arrange viewings and provide accurate property information.
• Register applicants, understand buying needs and match with suitable properties.
• Liaise with vendors, provide feedback, and advise on marketing strategy.
• Negotiate offers between buyers and vendors and progress sales through to completion.
• Assist in preparing valuations and maintain CRM records; coordinate with Solicitors and Vendors.

Skills

Customer-facing administration

Microsoft Office

CRM/database systems

Organisational skills

Communication

Attention to detail

Independent working

Estate agency terminology

Problem solving

Tools

CRM/database systems

Job description

Simon Brien is seeking a proactive Negotiator in Belfast to drive sales through effective negotiation and exceptional client service. You will support the Valuer’s sales pipeline, handle buyer enquiries, arrange viewings and match applicants with suitable properties.

You will maintain accurate records in the CRM, liaise with vendors, progress sales to completion, and assist in preparing valuations and marketing materials while upholding compliance and high service standards.