Property Manager - Client-Focused, Full-Time Role

Lumesse; Bournemouth; On-site; GBP 24,000 - 34,000; Full time

Job summary

Connells Group is seeking an energetic and enthusiastic Property Manager to manage a portfolio of properties across our 60 brands. You will serve landlords and tenants, coordinating repairs, arranging safety inspections and maintaining strong relationships to deliver high-quality customer service.

The role requires excellent communication, a proactive approach, and the ability to work in a fast-paced environment.

Qualifications

• Knowledge of lettings legislation, tenancy agreements and landlord contracts.

Responsibilities

• Coordinating urgent and routine repairs and maintenance
• Liaising with trades people/contractors and keeping customers up to date
• Organising safety inspections and managing remedial works
• Liaising with landlords following regular property visits
• Assisting customers with general tenancy queries
• Carrying out weekly partnership calls with colleagues and welcome calls with new customers
• Dealing promptly and courteously with landlords, tenants, contractors, and internal partners
• Providing a first-class service to maximise customer retention
• Ensuring personal and team deadlines are met, service levels maintained and KPI's achieved

Job description

Connells Group is seeking an energetic and enthusiastic Property Manager to manage a portfolio of properties across our 60 brands. You will serve landlords and tenants, coordinating repairs, arranging safety inspections and maintaining strong relationships to deliver high-quality customer service.

The role requires excellent communication, a proactive approach, and the ability to work in a fast-paced environment.