Property Manager: Build Relationships & Manage Properties

CONNELLS GROUP; Cambridge; On-site; GBP 27,000 - 38,000; Full time

Benefits offered by this job

Day off on your Birthday

Pension Scheme

Great work life balance

Perks at Work - Discounts on products

Discounts on estate agency, mortgage,

conveyancing and surveying services.

Lifeworks 24hr, 7 days per week EAP

Nuffield Health Screening

Nuffield Gym discount

Job summary

Connells Group in the United Kingdom is seeking an enthusiastic Property Manager to join our friendly team based in Great Shelford. Training will be provided, you need strong relationship-building and customer service skills to manage properties across the branch network.

You will handle property management and tenancy support services for landlords and tenants, ensuring high service levels and timely responses.

Qualifications

• Strong customer service skills and confident communicator.
• Ability to stay calm under pressure.
• Excellent negotiation and influencing skills.
• Excellent planning and organisational skills.
• Good analytical ability.

Responsibilities

• Act as a central point of contact, managing the effective resolution of queries from clients and staff.
• Coordinating urgent and routine repairs and maintenance.
• Liaising with trades people/contractors and keeping customers up to date.
• Organising safety inspections and managing remedial works.
• Liaising with landlords following regular property visits.
• Assisting customers with general tenancy queries.
• Carrying out weekly partnership calls with colleagues and welcome calls with new customers.
• Dealing promptly and courteously with communication with landlord, tenants, contractors, and internal partners.
• Providing a first-class service to maximise customer retention.

Skills

Customer service

Communication

Negotiation

Planning

Analytical ability

Job description

Connells Group in the United Kingdom is seeking an enthusiastic Property Manager to join our friendly team based in Great Shelford. Training will be provided, you need strong relationship-building and customer service skills to manage properties across the branch network.

You will handle property management and tenancy support services for landlords and tenants, ensuring high service levels and timely responses.