Property Manager

Pear Recruitment; Hitchin; On-site; GBP 19,000 - 32,000; Full time

Job summary

Pear Recruitment is seeking a Property Manager in Hitchin to oversee a diverse residential portfolio and ensure properties are maintained to high standards. The role involves coordinating maintenance, liaising with tenants and landlords, and preparing detailed reports while managing budgets.

The ideal candidate will have strong customer service and communication skills, be highly organised, and able to work under pressure.

Qualifications

• Experience managing a residential property portfolio
• Liaison with tenants and landlords
• Budgeting and reporting
• Knowledge of ARLA guidelines is desirable

Responsibilities

• Manage a designated residential property portfolio
• Coordinate maintenance and liaise with tenants and landlords
• Procure quotations or estimates
• Arrange pre- and post-tenancy works and inspections
• Maintain accurate case history logs and diaries
• Adhere to contractual law and terms and conditions
• Deliver high-quality customer service in a high-pressure environment

Skills

Customer service

Communication skills

Prioritisation

Organisational skills

Proactive mindset

Can do mindset

Problem solving

Attention to detail

Typing speed

Team liaison

Education

ARLA Level 3 (desirable)

Job description

Pear Recruitment - Property Manager

Location - Hitchin

Salary - Up to £32,000

Working hours: Monday - Friday 9am - 5:30pm

Join a prestigious company with over 30 years of experience in the industry. This is a chance to be part of a team that values professionalism, integrity, and client satisfaction.

The role involves overseeing a diverse portfolio of properties, ensuring they are maintained to the highest standards. Responsibilities include coordinating maintenance activities, liaising with tenants and landlords, and ensuring compliance with relevant regulations. The successful candidate will also be responsible for preparing detailed reports and managing budgets effectively.

The ideal candidate will be a motivated and a dedicated professional, eager to contribute to a team that prides itself on its high standards and client-focused approach. If you are looking to further your career in a supportive and forward-thinking environment, this role is the perfect fit.

Key responsibilities and accountabilities:

• Management of a designated residential property portfolio - case numbers typically between (Apply online only) properties
• Providing solutions to tenancy issues, queries or concerns
• Dealing with property maintenance issues and reports
• Procuring quotations or estimates as required or instructed
• Arranging pre and post tenancy works and works resulting from inspection and/or spot checks
• Maintaining accurate case history logs and diaries
• Regular verification and updating of individual case files
• Adhering to contractual law and strict terms and conditions
• Delivery of exceptional quality Customer Service in a high-pressure environment
• Adhere to ARLA/property mark guidelines at all times
• Liaising with colleagues, customers and contractors to ensure the smooth running of the portfolio
• Negotiating tenancy rent reviews and notices

Skills and qualities:

• Customer service focused
• Exceptional communication skills at all levels
• Ability to prioritise
• Capable of recognising the impact and/or consequences of proposed actions
• Precise organisational skills
• Pro‑active care and consideration of situations and circumstances
• 'Can do' mind‑set
• An inquisitive mind - essential when identifying the cause of a maintenance issue prior to implementing or suggesting a solution
• Good, and accurate, typing speed
• Clear concise presentation of facts
• Practical and positive approach to problem solving
• ARLA Level 3 qualification is desirable

Confidentiality - All communication with us is treated with the upmost confidentiality and you will always be advised if your CV is being submitted to a client