Property Manager

Leisure (Operations); Hoddesdon; Hybrid; GBP 35,000 - 48,000; Full time

Benefits offered by this job

27 days holiday

Healthcare cashback plan

Study sponsorship

Pension & life assurance

Exclusive discounts via Our Place

Job summary

Residential Management Group (RMG) is seeking a Property Manager experienced in block and estate management to oversee a diverse portfolio across the South of England and South Wales, with one day per week at our Hoddesdon office.

You will manage service charges, budgets, leases, and compliance under Building Safety Act, leading meetings with Residents, Directors, and developers, ensuring high standards of service and documentation.

Qualifications

• Experience in block/estate property management.
• Experience onboarding new business developments.
• Understanding leases, service charge budgeting and related legislation.
• Knowledge of Building Safety Act and Higher Risk Buildings.
• Ability to build and maintain key relationships.
• Strong attention to detail and numeracy, with Excel proficiency.
• Excellent organisational skills and customer-focused mindset.
• Full UK driving licence and access to a vehicle.

Responsibilities

• Manage an established residential portfolio of blocks and estates.
• Oversee service charges budgeting and funds for major works.
• Lead meetings with RMC Directors, Residents' Associations and Developers.
• Ensure site compliance with Health & Safety and Building Regulations.
• Maintain audit trails for site visits and meetings.
• Coordinate maintenance to minimise risk of damage.
• Ensure lease consultations and Section 20 notices where applicable.
• Identify and manage major works programs and timelines.

Skills

Block/Estate Property Management

Onboarding new business developments

Leases & service charges budgeting

Building Safety Act knowledge

Higher Risk Buildings

Relationship building

Attention to detail

Organisational skills

Customer service

Driving licence

Tools

Excel

Job description

Residential Management Group (RMG), a market leading Property Management Company is looking for a Property Manager, experienced within block/estate management, as we manage small and large blocks and estates for RMC (Resident Management Companies), L&T (Landlord & Tenant) and Developers.

This is a great career opportunity to join a large, organically growing, market leading managing agent. You'll be working alongside an experienced and supportive team of property management professionals, led by a highly experienced senior management team. We also have superb systems, robust processes, and specialist back-office support teams, so when you join us as a Property Manager, you're equipped with the best support to deliver a property management service that is second to none.

Where will you be located?

Working sited based and from home, you'll be conveniently located to visit your developments across the South of England and South Wales and spend one day per week at our office in Hoddesdon (EN11 0DR)

What are some of the tasks you will be doing?

Managing an established residential portfolio of blocks and estates, you will utilise your sound knowledge of the Building Safety Act, the governance around property management and your experience of managing Higher Risk Buildings, complex developments, overseeing cladding remediation. You will....

• Carry out and monitor services required, in line with the service level agreement with contractors and the terms of the lease.
• Construct the appropriate budget (for the Landlord to sign off) and monitor the collection of Service Charges to fund necessary works.
• Lead on meetings with the RMC Directors, Residents' Association and Developers etc. in line with the service level agreement and statutory requirements.
• Be aware of the Compliance, Health & Safety and M & E requirements of Residential Management and that your sites are fully compliant.
• Ensure a fully documented audit trail for site visits; meetings (formal and informal)
• Ensure maintenance is identified and carried out as promptly as possible to reduce the risk of further damage.
• Ensure all consultation procedures are followed.
• Review lease requirements for major works and ensure section 20 notices are served and a major works programme are in place.

What are we looking for?

• Block/Estate Property Management experience in a previous Property Manager role
• Experience of onboarding new business developments
• The ability to understand leases, service charge budgeting and associated legislation.
• Sound knowledge of the Building Safety Act, with experience of managing Higher Risk Buildings and complex sites
• The ability to build and maintain key relationships both internally and externally.
• Good attention to detail, comfortable with excel and picking out financial details, Section 20, great customer service skills.
• Excellent organisational skills
• Confident, with a customer centric mindset
• A full UK driving licence and access to a vehicle

What does RMG have offer you?

You’ll not only be joining a thriving market leader where you’ll benefit from working alongside the best in the industry, you’ll also receive a superb package of company benefits including:

• 27 days holiday plus all Bank Holidays
• Free Healthcare cashback Plan (re-claiming for things like optical treatment (plus an optical discount voucher) and dental care, physiotherapy and GP Charges - plus more! (all to a generous fixed amount), plus 24/7 access to remote GP Services)
• Sponsorship for study and professional qualifications (up to 4 study days)
• Pension scheme (matched up to 7%) and Life assurance (4 x annual salary)
• As part of Places for People Group (RMG's parent company), you will have access to Our Place Rewards, where you can choose from a huge range of shopping discounts, instore vouchers and reloadable e-cards, earn cashback on on-line purchases and take advantage of many exclusive offers!

About Us

Join the RMG family and join one of the largest and most respected property management companies with a portfolio spanning over 144,000 households across the UK. We offer a range of job opportunities, from property management, finance, customer services, and everything in between, which makes us a great place to work.

And it doesn't stop there. Every one of our employees has the opportunity to learn, develop and grow in their chosen career pathway and reach their potential.