Property Manager

Residential Management Group; Hoddesdon; Hybrid; GBP 32,000 - 48,000; Full time

Benefits offered by this job

27 days holiday

Healthcare cashback plan

Study sponsorship

Pension scheme

Life assurance

Our Place Rewards

Job summary

Residential Management Group (RMG) is seeking a Property Manager with block/estate management experience. You will join a supportive team, work across sites in the South of England and South Wales, and spend one day weekly at the Hoddesdon office. The role requires strong knowledge of leases, service charges and compliance with the Building Safety Act.

RMG offers a comprehensive benefits package and a clear career path within a market-leading managing agent.

Qualifications

• Experience in block/estate property management.
• Knowledge of Building Safety Act and higher risk buildings.
• Ability to manage budgets and service charges.
• Strong stakeholder relationship skills.

Responsibilities

• Manage an established residential portfolio of blocks and estates in line with leases.
• Construct and monitor budgets for service charges.
• Lead meetings with RMC Directors, Residents' Associations and developers.
• Ensure compliance with Building Safety Act and health & safety standards.
• Maintain auditable records of site visits and meetings.
• Ensure timely maintenance to minimize further damages.
• Follow consultation procedures and prepare Section 20 notices when needed.
• Review major works programs and lease requirements for major works.

Skills

Block/Estate management

Onboarding new business

Leases & service charges

Building Safety Act knowledge

Relationship management

Attention to detail

Excel

Customer service

Organisational skills

Tools

Excel

Job description

Residential Management Group (RMG), a market leading Property Management Company is looking for a Property Manager, experienced within block/estate management, as we manage small and large blocks and estates for RMC (Resident Management Companies), L&T (Landlord & Tenant) and Developers.

This is a great career opportunity to join a large, organically growing, market leading managing agent. You'll be working alongside an experienced and supportive team of property management professionals, led by a highly experienced senior management team. We also have superb systems, robust processes, and specialist back-office support teams, so when you join us as a Property Manager, you're equipped with the best support to deliver a property management service that is second to none.

Where will you be located?

Working sited based and from home, you'll be conveniently located to visit your developments across the South of England and South Wales and spend one day per week at our office in Hoddesdon (EN11 0DR)

What are some of the tasks you will be doing?

Managing an established residential portfolio of blocks and estates, you will utilise your sound knowledge of the Building Safety Act, the governance around property management and your experience of managing Higher Risk Buildings, complex developments, overseeing cladding remediation. You will....

• Carry out and monitor services required, in line with the service level agreement with contractors and the terms of the lease.
• Construct the appropriate budget (for the Landlord to sign off) and monitor the collection of Service Charges to fund necessary works.
• Lead on meetings with the RMC Directors, Residents' Association and Developers etc. in line with the service level agreement and statutory requirements.
• Be aware of the Compliance, Health & Safety and M & E requirements of Residential Management and that your sites are fully compliant.
• Ensure a fully documented audit trail for site visits; meetings (formal and informal)
• Ensure maintenance is identified and carried out as promptly as possible to reduce the risk of further damage.
• Ensure all consultation procedures are followed.
• Review lease requirements for major works and ensure section 20 notices are served and a major works programme are in place.

What are we looking for?

• Block/Estate Property Management experience in a previous Property Manager role
• Experience of onboarding new business developments
• The ability to understand leases, service charge budgeting and associated legislation.
• Sound knowledge of the Building Safety Act, with experience of managing Higher Risk Buildings and complex sites
• The ability to build and maintain key relationships both internally and externally.
• Good attention to detail, comfortable with excel and picking out financial details, Section 20, great customer service skills.
• Excellent organisational skills
• Confident, with a customer centric mindset
• A full UK driving licence and access to a vehicle

What does RMG have offer you?

You'll not only be joining a thriving market leader where you'll benefit from working alongside the best in the industry, you'll also receive a superb package of company benefits including:

• 27 days holiday plus all Bank Holidays
• Free Healthcare cashback Plan (re-claiming for things like optical treatment (plus an optical discount voucher) and dental care, physiotherapy and GP Charges – plus more! (all to a generous fixed amount), plus 24/7 access to remote GP Services
• Sponsorship for study and professional qualifications (up to 4 study days)
• Pension scheme (matched up to 7%) and Life assurance (4 x annual salary)
• As part of Places for People Group (RMG's parent company), you will have access to Our Place Rewards, where you can choose from a huge range of shopping discounts, instore vouchers and reloadable e-cards, earn cashback on on-line purchases and take advantage of many exclusive offers!

About Us

Join the RMG family and join one of the largest and most respected property management companies with a portfolio spanning over 144,000 households across the UK. We offer a range of job opportunities, from property management, finance, customer services, and everything in between, which makes us a great place to work.

And it doesn't stop there. Every one of our employees has the opportunity to learn, develop and grow in their chosen career pathway and reach their potential.