Property Manager

Kings Permanent Recruitment Ltd; Chelmsford; Hybrid; GBP 25,000 - 31,000; Full time

Job summary

Kings Permanent Recruitment Ltd is seeking a Property Manager in Chelmsford to oversee maintenance across a portfolio of fully managed properties. You will work with private tenants and landlords, handling queries and coordinating repairs while ensuring compliance and timely updates.

The role includes a training period with hybrid work, requiring you to commute to Chelmsford initially. Strong customer service, problem solving and MS Office skills are essential for success.

Qualifications

• Experience in Residential Property Management.
• Support career development in the property industry.
• Handle maintenance-based issues for a portfolio of properties.

Responsibilities

• Receive maintenance queries by telephone or email from private tenants.
• Consult with landlords and provide regular updates on progress.
• Report issues to contractors and arrange access for quotations or repairs.
• Maintain accurate records in the internal database of enquiries and actions.
• Coordinate property compliance and safety checks with contractors and landlords.
• Monitor gas safety certificates, electrical inspections, smoke/CO alarms, EPCs and related obligations.
• Maintain contact with Lettings branch and internal staff involved in management and compliance.

Skills

Excellent telephone manner

Strong communication skills

Active listening

Problem solving

Customer service

Time management

Tools

Microsoft Word

Microsoft Excel

Microsoft Teams

Job description

Property Manager

Basic salary £28,000, depending on relevant experience, including bonuses.

• Monday to Friday, 8.30am - 5.30pm plus occasional Saturdays (typically 1 in 6 working from home) and when worked, time off in lieu will be provided.
• Hybrid working will commence once initial training is completed, depending on relevant experience and how quickly you learn the role, this can typically take 6 months, so you must be prepared to commute to Chelmsford on a daily basis until such time as your training is deemed complete.
• Once you complete your initial probationary period the role will primarily be undertaken from home, but for 4 days each month you will work in Chelmsford.

Property Manager

• You should be working within Residential Property Management.
• You will work for a supportive company that encourages personal development and looks to support your career in the property industry.
• Primarily, the successful individual will be dealing with all maintenance-based issues on a particular portfolio of fully managed properties.

Property Manager

• Receiving maintenance-based queries either by telephone or email from private tenants who occupy properties managed by the company on behalf of private landlords.
• Consulting with landlords and providing regular updates on the progress of maintenance works and issue resolution.
• Reporting issues to approved contractors and arranging access for them to prepare quotations and/or undertake repairs.
• Maintaining accurate records within the internal database of enquiries received, actions taken, related conversations, compliance checks, and communications sent or received.
• Coordinating relevant property compliance and safety checks, including liaising with contractors, landlords, tenants, and internal teams to ensure statutory obligations and certification requirements are met.
• Monitoring and following up on compliance documentation such as gas safety certificates, electrical inspections, smoke and carbon monoxide alarm requirements, EPCs, and other property safety obligations where applicable.
• Remaining in regular contact with the relevant local Lettings branch and other internal staff who fulfil specific roles linked to the management and compliance of the property.

Property Manager

• A problem solver and someone who can diagnose basic repairs so as not to waste time.
• Excellent telephone manner.
• Good listening and communication skills.
• Ability to problem solve and diffuse situations.
• Professional approach to customer service.
• Strong time management skills.
• Working knowledge of Microsoft products, Word, Excel, Teams.
• Can-do attitude.

Property Manager

• Basic salary £28,000, depending on relevant experience, including bonuses. Monday to Friday, 8.30am - 5.30pm plus occasional Saturdays (typically 1 in 6 working from home). Hybrid working will commence once initial training is completed, depending on relevant experience and how quickly you learn the role, this can typically take 6 months, so you must be prepared to commute to Chelmsford on a daily basis until such time as your training is deemed complete. Once you complete your initial probationary period the role will primarily be undertaken from home, but for 4 days each month you will work in Chelmsford.