Property Maintenance Coordinator – Repairs & CX Lead

Maryhill Housing Association Limited; Glasgow; Hybrid; GBP 37,000 - 40,000; Full time

Benefits offered by this job

25 days annual leave (pro rata)

15 days public holiday (pro rata)

Contributory pension scheme

Job summary

Maryhill Housing Association Limited in Glasgow is seeking an efficient Administrative Officer to support the Property Maintenance Team. You will act as the first point of contact for the Customer Experience Team regarding repair enquiries and will coordinate reactive and void works to ensure timely progress.

You will monitor actions, maintain accurate records and communicate with customers to uphold high service standards.

Qualifications

• Experience providing administrative and operational support.
• Experience coordinating repairs or service teams is desirable.
• Excellent communication and record-keeping skills.

Responsibilities

• Provide administrative and operational support to the Property Maintenance Team.
• Act as first point of contact for the Customer Experience Team regarding repair enquiries.
• Coordinate reactive and void works, liaising with contractors and customers.
• Monitor progress and ensure timely communication and accurate records.

Skills

Administrative support

Customer service

Coordination

Record keeping

Communication

Job description

Maryhill Housing Association Limited in Glasgow is seeking an efficient Administrative Officer to support the Property Maintenance Team. You will act as the first point of contact for the Customer Experience Team regarding repair enquiries and will coordinate reactive and void works to ensure timely progress.

You will monitor actions, maintain accurate records and communicate with customers to uphold high service standards.