Property Repairs & Maintenance Coordinator

Housing Associations Limited.; Glasgow; On-site; GBP 37,000 - 40,000; Full time

Job summary

Maryhill Housing Association is seeking an organised administrator to support the Property Maintenance Team with responsive repairs and maintenance, liaising with contractors and customers, and ensuring timely communication.

You will manage the team mailbox, coordinate works orders, and assist with inspections, insurance repairs, and performance reporting in a busy housing environment.

Qualifications

• Experience in administrative support within housing or repairs sector
• Excellent organisation and communication skills
• Proficient with ICT and housing management systems

Responsibilities

• Provide administrative support to the Property Maintenance Team in delivering a reactive repairs and maintenance service.
• Manage and monitor the Property Team mailbox, ensuring enquiries are reviewed and responded to within timescales.
• Act as first point of contact for emergency repair enquiries and escalate where needed.
• Coordinate repairs by raising works orders and liaising with contractors.
• Assist with pre- and post-inspections of repairs, voids and planned maintenance.
• Support administration of insurance repairs and log claims.
• Attend meetings and record minutes with accurate actions.
• Maintain action trackers and ensure records are stored in the Association’s systems.

Job description

Maryhill Housing Association is seeking an organised administrator to support the Property Maintenance Team with responsive repairs and maintenance, liaising with contractors and customers, and ensuring timely communication.

You will manage the team mailbox, coordinate works orders, and assist with inspections, insurance repairs, and performance reporting in a busy housing environment.