Property Loss Adjuster Liverpool

Davies; Liverpool; Remote; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Pension and life assurance

Professional qualification funding

Flexible benefits and wellbeing

Job summary

Davies is seeking an experienced Property Loss Adjuster to manage a varied caseload of domestic and commercial property claims from start to finish. You will work with policyholders, clients and stakeholders to deliver high-quality service while managing your own workload in a fast-paced environment.

The role requires a strong background in domestic and commercial claims, with willingness to work nationally and on standby during busy periods.

Qualifications

• High level of Property Loss Adjuster experience.
• Diploma-level professional qualifications or working towards them.
• 5 GCSEs A-C including Maths and English.

Responsibilities

• Manage a varied caseload of Domestic and Commercial property claims from start to finish.
• Provide updates to policyholders, clients and stakeholders at regular intervals.
• Ensure SLA-compliant site notes, documentation, and data accuracy in claims platform.
• Identify potential fraud and refer cases within SLAs.
• Build strong relationships with clients and Davies staff across sites.

Skills

Property Loss Adjuster experience

Time management

Analytical thinking

Communication skills

Independent working

Education

Diploma-level professional qualifications

GCSEs including Maths & English

Job description

Description

Are you an experienced Property Loss Adjuster looking for a role where no two days are the same?

We’re looking for an experienced Property Loss Adjuster to join our team, managing a varied caseload of Domestic and Commercial property claims across a range of values and complexities. You’ll take ownership of claims from start to finish, working closely with policyholders, clients and other stakeholders to deliver a proactive and high-quality service. If you’re confident managing your own workload, enjoy the variety that comes with loss adjusting, and thrive in a fast-paced environment, this could be a great next step. As our next Property Loss Adjuster, you’ll handle a range of claims of varying complexity and value; and you’ll enjoy working to a broad and busy caseload. You will also be motivated by every day being different. So, you’ll need to come to us with a strong background in both Domestic and Commercial claims, and the appetite to operate in a remote team within a fast-paced and continually evolving environment.

What will your day look like:

Work to achieve agreed activity levels with the intention of continuously reducing WIP throughout the year. Process all invoices and approve estimates within 3 working days of receipt/agreement. Take responsibility for issuing interim fees during the claim life cycle as highlighted centrally.

Ensure policy holders, stake holders and clients are regularly updated, on every touch of the file or at least every 10 days.

• Full completion of all prepared site notes templates and associated documentation within set SLA’s
• Ensure that the data contained in the claims platform is accurate at all times.
• Assist in maintaining accurate management information by completing spreadsheets as necessary.
• Reduce elapsed timescales by providing and fostering a proactive approach to file management.
• Identify cases of possible fraud and recoveries and refer as appropriate within set SLAs.
• Work to ensure correct policy interpretation and validation.
• Prepare, check and approve where appropriate, reports for clients in accordance with agreed SLA’s and formats
• Ensure files are always up to audit standards.
• In conjunction with designated colleagues pro-actively update customers and clients where necessary in accordance with agreed client SLA’s
• Take responsibility for following agreed/documented procedures when dealing with problems and complaints.
• Build good working relationships with clients and staff, internal and external to the Davies Group

Knowledge and Abilities:

• High level of Property Loss Adjuster experience
• Already hold or working towards recognized professional qualifications at a diploma level
• Accuracy, attention to detail and an analytical approach
• Strong verbal and written communication
• Demonstrable experience of organizing and managing own workload is essential
• Ability to work in a fast paced and changing environment where flexibility is required to accommodate peaks and troughs in workload.
• Excellent time management to be able to work to short/changing deadlines.
• 5 Grade A-C’s GCSE’s or equivalent including Math’s and English
• Being prepared to work nationally on occasion with overnight stays.
• Being prepared to work on standby on a Rota and during busy times at weekends and public bank holidays

Benefits

Career & Purpose

• Davies Innovation Lab
• Leadership training programme
• Funding for professional qualifications
• Thrive at Davies; learning opportunities

Environmental & Social

• The Davies Foundation
• Local charity funding
• Pennies To Heaven
• Employee Resource Groups
• Employee volunteering programme

Financial Health

• Pension, 5% employee and 5% employer contribution
• My Choices at Davies provides; High Street discounts and Financial wellbeing hub
• Life assurance: x4
• Refer a Friend
• Cycle to Work Scheme
• Lease car salary sacrifice
• Davies Incentive Plan
• Enhanced maternity, paternity and adoption pay

Mental, Physical & Emotional Wellbeing

• Wellbeing centre; move, munch, money & mind focus
• Discounts with 100's of UK retailers
• EAP; 24/7 confidential helpline
• 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
• Flexible working
• Dress for your day
• Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
• Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan

We are a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses. We help our clients to manage risk, operate their core business processes, transform and grow. We deliver professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, customer experience, human capital, digital transformation & change management. Our global team of more than 8,000 professionals operate across ten countries, including the UK & the U.S. Over the past ten years Davies has grown its annual revenues more than 20-fold, investing heavily in research & development, innovation & automation, colleague development, and client service. Today the group serves more than 1,500 insurance, financial services, public sector, and other highly regulated clients.