Property Factoring Co-ordinator

EVH; Glasgow; Hybrid; GBP 25,000 - 34,000; Full time

Job summary

The Water Row Company, based in Govan, Glasgow, is seeking a Property Factoring Co-ordinator to join the office-based team. The role focuses on delivering a comprehensive factoring service to owners and managing arrears, with a strong emphasis on debt recovery and timely quarterly billing.

Permanent contract, 35 hours per week, with flexi-time. The candidate should have experience in debt recovery and factoring management and possess strong IT and organisational skills to support KPI performance.

Qualifications

• Experience in debt recovery and factoring management.
• Strong IT and organisational skills for quarterly billing.
• Customer service mindset with ability to manage enquiries.

Responsibilities

• Support the daily operations of the factoring team.
• Be the first point of contact for customers and owners.
• Monitor arrears, provide debt recovery services, and pursue legal action where appropriate.
• Support other factoring functions across the organisation.

Skills

Debt recovery

Factoring management

IT skills

Organisational skills

Tools

Microsoft Excel

Job description

• Position: Property Factoring Co-ordinator
• Location: Govan, Glasgow (Office Based)
• Contract: Permanent
• Closing Date: 31 August 2026, 09:00

Hours: Full Time (35 hours per week), flexi time.

The Water Row Company is a subsidiary of the Govan Housing Group, which consists of Govan Housing Association as the parent company and their existing, well-established subsidiary company, the Home Team which carries out repairs and maintenance.Established in 2023, the Water Row Company is responsible for the management of third-party provider lets, mid-market properties at Water Row; commercial units and student accommodation.

We are seeking a dedicated and proactive Property Co-ordinator to support the daily operations of the factoring team. As the first point of contact for customers, you’ll deliver proactive, high-quality service that builds on our success and keeps us moving forward, maximising value and driving first-class KPI performance.

You will be responsible for providing a comprehensive factoring service to Govan Housing Association’s owners and sharing owners, dealing with a wide range of enquiries and issues. A significant focus of the role is factoring arrears control and monitoring, including monitoring owners’ accounts, providing a debt recovery service, managing high-value arrears cases and pursuing legal action where appropriate, alongside supporting other factoring functions across the organisation.

You will have previous experience in debt recovery and factoring management, with a keen eye for detail to maintain high standards of service to all owners. With strong IT and organisational skills, particularly relating to the production of quarterly billing, as well as the ability to manage multiple tasks simultaneously, you will have a proactive, motivated approach to work, with minimum supervision.

Further information is available to download from our website.

If you require any further information please call 0141 440 0308.

The Govan Housing Group is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, sexual orientation, age, or religion or belief.