Property Debt Recovery Administrator - Data & Docs Pro

Mission 4 Recruitment; England; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

25 days holiday

Discretionary bonus

On-site parking

Company Pension

Company social events

Death in service

Progression opportunities

Job summary

Mission 4 Recruitment, on behalf of our Hertford client in property debt collection, is seeking an organised and professional Property Debt Recovery Administrator to provide the essential administrative backbone for the office, ensuring databases, documents and communications run smoothly so that claims handlers and debt recovery agents can focus on resolving accounts.

The successful candidate will have proficiency in Microsoft Office and database management, strong organisational skills,

Qualifications

• Proficiency in Microsoft Office and database management.
• Strong organisational skills with high accuracy and attention to detail.
• Professional, polite communication for dealing with sensitive financial matters.
• Ability to handle confidential information with strict discretion.

Responsibilities

• Data Entry and Management: Update customer accounts, track payment statuses, and input new debt claim files accurately into the company database.
• Document Handling: Sort, scan, and file incoming and outgoing correspondence, including legal notices, bank statements, and payment receipts.
• Customer Support: Answer incoming phone calls and emails from debtors or landlords, handling basic inquiries and directing complex issues to the appropriate claims handler.
• Financial Processing: Record payments, reconcile accounts, and assist the finance team with basic invoicing or refund requests.
• Administrative Coordination: Prepare routine letters, payment reminders, and statements, ensuring all mailings meet compliance and deadlines.

Skills

Microsoft Office

Database management

Organisational skills

Communication skills

Discretion

Tools

Microsoft Office

Job description

Mission 4 Recruitment, on behalf of our Hertford client in property debt collection, is seeking an organised and professional Property Debt Recovery Administrator to provide the essential administrative backbone for the office, ensuring databases, documents and communications run smoothly so that claims handlers and debt recovery agents can focus on resolving accounts.

The successful candidate will have proficiency in Microsoft Office and database management, strong organisational skills,