Administrator

Mission 4 Recruitment; Hertford; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

25 days holiday + 1 day per year of服务

Discretionary bonus

On-site parking

Company pension

Company social events

Death in service

Progression opportunities

Job summary

Mission 4 Recruitment is seeking a Property Debt Recovery Administrator for our Hertford client, a specialist in property debt collection. You will provide the essential administrative backbone, ensuring databases, documents, and communications run smoothly so claims handlers and debt recovery agents can focus on resolving accounts.

The role requires proficiency in Microsoft Office and database management, strong organisational skills, and professional, discreet communication when dealing with

Qualifications

• Proficiency in Microsoft Office and database management.
• Strong organisational skills with a high level of accuracy and attention to detail.
• Professional, polite communication skills for dealing with sensitive financial matters.
• Ability to handle confidential information with strict discretion.

Responsibilities

• Data entry and database management for customer accounts and debt claims.
• Document handling: sort, scan, and file correspondence, notices, bank statements, receipts.
• Customer support: answer calls and emails from debtors or landlords; direct complex issues to claims handlers.
• Financial processing: record payments, reconcile accounts, assist with invoicing/refunds.
• Administrative coordination: prepare routine letters and reminders ensuring compliance and deadlines.

Skills

Microsoft Office

Database management

Job description

On behalf of our Hertford client, a specialist in property debt collection, we are seeking an organised and professional Property Debt Recovery Administrator. You would provide the essential organisational and clerical backbone for the office, ensuring that databases, documents, and communications run smoothly so that claims handlers and debt recovery agents can focus on resolving accounts.

Key Responsibilities:

• Data Entry and Management: Update customer accounts, track payment statuses, and input new debt claim files accurately into the company database.
• Document Handling: Sort, scan, and file incoming and outgoing correspondence, including legal notices, bank statements, and payment receipts.
• Customer Support: Answer incoming phone calls and emails from debtors or landlords, handling basic inquiries and directing complex issues to the appropriate claims handler.
• Financial Processing: Record payments, reconcile accounts, and assist the finance team with basic invoicing or refund requests.
• Administrative Coordination: Prepare routine letters, payment reminders, and statements, ensuring all mailings meet compliance and deadlines

The successful candidate will have:

• Proficiency in Microsoft Office and database management.
• Strong organisational skills with a high level of accuracy and attention to detail.
• Professional, polite communication skills for dealing with sensitive financial matters.
• Ability to handle confidential information with strict discretion.

Benefits:

• 25 days holiday plus 1 additional day for every full year of service.
• Discretionary bonus.
• On-site parking.
• Company Pension.
• Company social events.
• Death in service.
• Progression opportunities.

Despite our best efforts it is not always possible to respond to every application individually due to the high volume of responses we receive on each vacancy. Only candidates who are short listed will be contacted for this particular role and if you have not heard from us within 7 days please assume that you have not been successful. However, we will keep your details on our database, and will contact you when other suitable positions become available