Property Admin & Estates Coordinator — Growth & Perks

Property Management Recruitment; Borehamwood; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Free on-site parking

Discretionary bonus

Paid holiday

Pension

Life cover

Employee assistance programme

Team events and away days

Professional qualification support

Job summary

Property Management Recruitment is seeking an organised administrator/coordinator for an office-based role in Hertfordshire. You will manage records, reports and communications, handling a busy inbox while ensuring compliance and timely delivery of documents.

The role blends admin, coordination and customer contact, with a salary of £35,000, a discretionary bonus, pension, life cover and access to an employee assistance programme.

Qualifications

• At least 1 year in an administrative or coordination role.
• Experience handling customer complaints and dealing with external parties.
• Experience in property management or leasehold is preferred.
• Full UK driving licence is required.
• ATPI membership or above will be covered by the employer.

Responsibilities

• Keep records, central systems and task trackers accurate and up to date.
• Prepare, issue and distribute reports, management agreements and leasehold documents.
• Manage the team inbox and ensure service standards and KPIs are met.
• Support the complaints process and escalate where needed.
• Assist with leasehold consents and certificates, and chase debtor queries.
• Liaise with managing agents, customers and external partners to stay aligned.

Skills

Outlook 365

Excel

Customer complaints handling

Data reporting

Organisation & attention to detail

Tools

Outlook 365

Excel

Job description

Property Management Recruitment is seeking an organised administrator/coordinator for an office-based role in Hertfordshire. You will manage records, reports and communications, handling a busy inbox while ensuring compliance and timely delivery of documents.

The role blends admin, coordination and customer contact, with a salary of £35,000, a discretionary bonus, pension, life cover and access to an employee assistance programme.