Property Business Rates Coordinator

Joshua Robert Recruitment Limited; Birmingham; Hybrid; GBP 30,000 - 35,000; Full time

Benefits offered by this job

Benefits package

Job summary

Joshua Robert Recruitment Limited is assisting a leading commercial property business in Birmingham to recruit a Property Business Rates Coordinator. This is a permanent, full-time role offering £30,000–£35,000 DOE plus benefits.

You will manage and maintain business rates data for a portfolio across sites, check bills against liability, and liaise with councils and the VOA. You’ll support Check, Challenge, and Appeal submissions and prepare client reports and forecasts.

Qualifications

• Previous experience in business rates, property, or local authority revenues.
• Excellent attention to detail, with strong numerical and analytical skills.
• Highly organized with the ability to manage competing deadlines.
• Confident communicator with clients, councils and the VOA.
• Proficient in Microsoft Office, particularly Excel.
• Knowledge of rating reliefs or the Check, Challenge, Appeal process is advantageous but training is provided.

Responsibilities

• Managing and maintaining accurate business rates data for a portfolio of clients across multiple sites.
• Checking rates bills and demands against liability, and identifying errors, overpayments and refund opportunities.
• Corresponding with local authorities and the Valuation Office Agency (VOA) on billing queries, reliefs, exemptions and refunds.
• Supporting surveyors through the Check, Challenge, Appeal process, including preparing submissions and tracking case progress.
• Processing and monitoring applications for reliefs, including empty property, small business and charitable relief.
• Maintaining case management systems, databases and trackers to ensure deadlines are met.
• Preparing client reports, rates liability schedules and budget forecasts.
• Assisting with general team administration and client queries as required.

Skills

Attention to detail

Numerical skills

Analytical skills

Highly organised

Communication skills

Excel

Tools

Microsoft Office

Excel

Job description

Property Business Rates Coordinator

Location: Birmingham

Salary: £30,000 - £35,000 DOE + Benefits

Contract: Permanent, Full-Time

The Opportunity

Joshua Robert is working with a leading commercial property business to recruit a Business Rates Administrator for its business. This is an excellent opportunity for a detail-focused administrator to join a busy, supportive team. You will work closely with rating surveyors and directors on a varied portfolio of commercial property clients.

Whether you already have business rates experience or are looking to build a career in the property sector, you'll gain broad exposure to the rating world. You will also be offered real scope to develop, including support towards professional qualifications if you want them.

Key Responsibilities

• Managing and maintaining accurate business rates data for a portfolio of clients across multiple sites.
• Checking rates bills and demands against liability, and identifying errors, overpayments and refund opportunities.
• Corresponding with local authorities and the Valuation Office Agency (VOA) on billing queries, reliefs, exemptions and refunds.
• Supporting surveyors through the Check, Challenge, Appeal process, including preparing submissions and tracking case progress.
• Processing and monitoring applications for reliefs, including empty property, small business and charitable relief.
• Maintaining case management systems, databases and trackers to ensure deadlines are met.
• Preparing client reports, rates liability schedules and budget forecasts.
• Assisting with general team administration and client queries as required.

About You

• Previous experience in business rates, property, local authority revenues or a similar administrative role.
• Excellent attention to detail, with strong numerical and analytical skills.
• Highly organised, with the ability to manage competing deadlines across a large workload.
• Confident communicator, both written and verbal, with clients, councils and the VOA.
• Proficient in Microsoft Office, particularly Excel.
• Knowledge of rating legislation, reliefs or the Check, Challenge, Appeal process is advantageous but not essential, as full training can be provided.