Business Rates Coordinator | Property Tax & Reliefs

Confidential; West Midlands; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

Benefits when applicable

Job summary

Confidential in Birmingham is seeking a Property Business Rates Coordinator to join a busy property team. You will manage data for a portfolio of clients, check rates bills, liaise with local authorities and the VOA, and support surveyors through Check, Challenge, Appeal.

This role suits detail-focused administrators with strong numerical and Excel skills, capable of handling deadlines and providing accurate reports. Full-time, permanent with benefits; salary £30,000–£35,000 DOE.

Qualifications

• Previous experience in business rates, property, local authority revenues or similar admin role.
• Excellent attention to detail with strong numerical and analytical skills.
• Highly organized with ability to manage competing deadlines across a large workload.
• Confident written and verbal communicator with clients, councils and VOA.
• Proficient in Microsoft Office, particularly Excel.

Responsibilities

• Manage and maintain accurate business rates data for a portfolio of clients.
• Check rates bills and demands against liability; identify errors and refund opportunities.
• Correspond with local authorities and VOA on billing queries, reliefs, exemptions and refunds.
• Support surveyors through Check, Challenge, Appeal process; prepare submissions and track progress.
• Process and monitor applications for reliefs (empty property, small business, charitable).
• Maintain case management systems, databases and trackers to meet deadlines.
• Prepare client reports, rates liability schedules and budget forecasts.
• Assist with general team administration and client queries.

Skills

Attention to detail

Numerical skills

Analytical skills

Excellent communication

Excel proficiency

Tools

Excel

Microsoft Office

Job description

Confidential in Birmingham is seeking a Property Business Rates Coordinator to join a busy property team. You will manage data for a portfolio of clients, check rates bills, liaise with local authorities and the VOA, and support surveyors through Check, Challenge, Appeal.

This role suits detail-focused administrators with strong numerical and Excel skills, capable of handling deadlines and providing accurate reports. Full-time, permanent with benefits; salary £30,000–£35,000 DOE.