Business Rates Administrator

Confidential; West Midlands; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

Benefits when applicable

Job summary

Confidential in Birmingham is seeking a Property Business Rates Coordinator to join a busy property team. You will manage data for a portfolio of clients, check rates bills, liaise with local authorities and the VOA, and support surveyors through Check, Challenge, Appeal.

This role suits detail-focused administrators with strong numerical and Excel skills, capable of handling deadlines and providing accurate reports. Full-time, permanent with benefits; salary £30,000–£35,000 DOE.

Qualifications

• Previous experience in business rates, property, local authority revenues or similar admin role.
• Excellent attention to detail with strong numerical and analytical skills.
• Highly organized with ability to manage competing deadlines across a large workload.
• Confident written and verbal communicator with clients, councils and VOA.
• Proficient in Microsoft Office, particularly Excel.

Responsibilities

• Manage and maintain accurate business rates data for a portfolio of clients.
• Check rates bills and demands against liability; identify errors and refund opportunities.
• Correspond with local authorities and VOA on billing queries, reliefs, exemptions and refunds.
• Support surveyors through Check, Challenge, Appeal process; prepare submissions and track progress.
• Process and monitor applications for reliefs (empty property, small business, charitable).
• Maintain case management systems, databases and trackers to meet deadlines.
• Prepare client reports, rates liability schedules and budget forecasts.
• Assist with general team administration and client queries.

Skills

Attention to detail

Numerical skills

Analytical skills

Excellent communication

Excel proficiency

Tools

Excel

Microsoft Office

Job description

Property Business Rates Coordinator

Location: Birmingham

Salary: £30,000 - £35,000 DOE + Benefits

Contract: Permanent, Full-Time

The Opportunity

Joshua Robert is working with a leading commercial property business to recruit a Business Rates Administrator for its business. This is an excellent opportunity for a detail-focused administrator to join a busy, supportive team. You will work closely with rating surveyors and directors on a varied portfolio of commercial property clients.

Whether you already have business rates experience or are looking to build a career in the property sector, you'll gain broad exposure to the rating world. You will also be offered real scope to develop, including support towards professional qualifications if you want them.

Key Responsibilities

• Managing and maintaining accurate business rates data for a portfolio of clients across multiple sites.
• Checking rates bills and demands against liability, and identifying errors, overpayments and refund opportunities.
• Corresponding with local authorities and the Valuation Office Agency (VOA) on billing queries, reliefs, exemptions and refunds.
• Supporting surveyors through the Check, Challenge, Appeal process, including preparing submissions and tracking case progress.
• Processing and monitoring applications for reliefs, including empty property, small business and charitable relief.
• Maintaining case management systems, databases and trackers to ensure deadlines are met.
• Preparing client reports, rates liability schedules and budget forecasts.
• Assisting with general team administration and client queries as required.

About You

• Previous experience in business rates, property, local authority revenues or a similar administrative role.
• Excellent attention to detail, with strong numerical and analytical skills.
• Highly organised, with the ability to manage competing deadlines across a large workload.
• Confident communicator, both written and verbal, with clients, councils and the VOA.
• Proficient in Microsoft Office, particularly Excel.
• Knowledge of rating legislation, reliefs or the Check, Challenge, Appeal process is advantageous but not essential, as full training can be provided.