Property Assistant

Portsmouth City Council; Ringford; Hybrid; GBP 21,000 - 27,000; Full time

Job summary

Portsmouth City Council is seeking a proactive Property Assistant to support the Property and Investment Team in managing the council's commercial property portfolio. You will respond to enquiries, coordinate repairs and keep property records up to date.

The role involves site visits, working with tenants and contractors, and ensuring compliance and safety across properties. Hybrid working with occasional travel to sites is expected.

Qualifications

• Experience in property, facilities management, compliance or asset management would be advantageous.
• Ability to travel independently to sites across Portsmouth and the surrounding area.

Responsibilities

• Respond to enquiries regarding the council's commercial properties.
• Coordinate repairs and compliance activities.
• Maintain property records and documentation.
• Carry out site visits to assess conditions and safety.
• Work closely with tenants, contractors and colleagues to deliver a high-quality service.

Skills

Organised

Customer-focused

Excellent communication

Driving licence (desirable)

Job description

Are you organised, practical and interested in property? As a Property Assistant, you will support the management of our commercial properties by visiting sites, assisting tenants, coordinating repairs and keeping essential property information up to date.

Your new role

As a Property Assistant, you will provide essential support to the Property and Investment Team, helping to manage the council's commercial property portfolio. You will respond to enquiries, coordinate repairs and compliance activities, maintain property records, carry out site visits, and work closely with tenants, contractors and colleagues to ensure properties are managed safely and effectively.

Who is the person summary:

You will be a proactive, organised and customer-focused individual with excellent communication skills and a keen eye for detail. You will be confident managing a varied workload, building positive relationships with tenants, contractors and colleagues, and using your initiative to solve problems and deliver a high-quality service. Experience in property, facilities management, compliance or asset management would be advantageous, and you will need the ability to travel independently to sites across Portsmouth and the surrounding area, with a full driving licence being desirable.

If you are a confident communicator with excellent customer service skills who can be flexible in meeting the needs of the service then we would love to hear from you.

For full details, please review 'who is the person' on the job profile attached below.

About Portsmouth City Council

Portsmouth City Council is a unique organisation, committed to making a difference, and is guided by core values that set who we are as people, what we stand for, and how we act.

We are committed to our values of respect, integrity, collaboration, inclusivity and being people-focussed. These values set out how we can contribute to the success of the council and our own success as individuals. Learn more about our values and behaviours .

Additional Information

We offer hybrid working with the expectation to attend the office minimum 2 days a week (pro rata for part time), this remains flexible, depending on the role and subject to business needs, this is in addition to site visits.

We are not able to offer sponsorship for this position.

Interview date: Interviews will be held week commencing 19th October 2026.

Our recruitment process

We are a disability confident employer and Armed Forces Covenant gold standard.

You will need to demonstrate that you have the Right to Work in the UK. No post will be offered without it.

If you need additional support looking for roles, you may be eligible for help under our Connect to Work programme.