Property/Asset Manager - Team Lead

Carter Jonas; Birmingham; Hybrid; GBP 55,000 - 85,000; Full time

Benefits offered by this job

Salary sacrifice Electric car scheme

Holiday purchase up to 5 extra days

Health cash plans

Hybrid working

Cycle-to-work scheme

Job summary

Carter Jonas is looking for an experienced Asset Manager (Team Lead) to head a residential property portfolio within the Property and Asset Management team in Birmingham. This fixed-term contract spans 1 year, with hybrid working and travel to Birmingham as needed.

You will lead a team of Asset Managers, drive performance against SLAs, and develop talent while delivering exceptional service to national infrastructure clients.

Qualifications

• Five years' experience in Property Management, Lettings or related sector
• Proven experience managing people and leading teams
• Strong knowledge of residential property management and asset management practices
• Excellent communication and stakeholder management skills
• Ability to manage multiple priorities in a fast-paced environment
• Strong organisational and problem-solving skills
• High level of attention to detail and accuracy
• Proficiency in Microsoft Office and property management systems
• Full UK Driving Licence
• Experience managing portfolios on behalf of infrastructure or corporate clients
• Knowledge of industry best practice and performance management within property teams

Responsibilities

• Lead and manage a team of Asset Managers responsible for residential property portfolios
• Ensure delivery against client KPIs and SLAs
• Oversee onboarding and acquisition of new assets into the portfolio
• Conduct site visits, including inspections and contractor meetings
• Oversee management of vacant assets and bring properties to lettable condition
• Organise improvement, repair and maintenance works with contractors
• Ensure quarterly inspections and accurate records
• Work with Facilities Management on statutory compliance
• Build and maintain relationships with clients, contractors and stakeholders
• Maintain up-to-date knowledge of property legislation and best practice
• Support and develop team members to foster a high-performing culture

Skills

Leadership

Team management

Client service

Stakeholder management

Organisational skills

Attention to detail

Full UK Driving Licence

Education

MRICS

MARLA

Tools

Microsoft Office

Property management systems

Job description

Lead a High-Performing Team and Make a Real Impact

We have an exciting opportunity for an experienced and motivated Asset Manager (Team Lead) to join our Property and Asset Management team based in Birmingham. This will be a Fixed Term Contract for 1 year.

This is a fantastic opportunity to take ownership of a varied portfolio while leading a team of Asset Managers responsible for delivering exceptional service to a range of national infrastructure clients. You'll play a key role in driving performance, managing stakeholder relationships and ensuring vacant properties are brought back into a lettable condition efficiently and effectively.

We are proud to offer a wonderful working culture, a competitive salary and good annual leave offering, coupled with meaningful flexible benefits including salary sacrifice Electric car scheme, holiday purchase of up to 5 extra days, health cash plans, hybrid working, cycle-to-work scheme.

Working within a Partnership is something truly special, offering a level of collaboration, shared success, and long-term commitment that sets it apart from more traditional corporate structures.

As a growing business, we're looking for a confident leader who is passionate about property management, enjoys developing people and can make a significant contribution to the continued growth of our Infrastructure portfolio.

What You'll Be Doing

As Team Lead, you'll oversee both operational delivery and team performance, ensuring assets are managed effectively and client expectations are consistently exceeded.

• Lead and manage a team of Asset Managers responsible for residential property portfolios.
• Ensure delivery against client KPIs and service level agreements (SLAs).
• Manage the onboarding and acquisition of new assets into the portfolio.
• Conduct site visits as required, including property inspections, contractor meetings, meter readings and basic compliance checks.
• Oversee the management of vacant residential assets and coordinate works required to bring properties into a lettable condition.
• Organise improvement, repair and maintenance works, liaising with contractors and monitoring progress through to completion.
• Ensure all properties are inspected quarterly and inspection records are maintained accurately.
• Work closely with Facilities Management teams to ensure all statutory compliance requirements are met.
• Build and maintain strong relationships with clients, contractors and key stakeholders.
• Maintain a strong understanding of relevant property legislation and industry best practice.
• Support and develop team members, fostering a collaborative and high-performing culture.

What Will It Take To Be Successful?

We're looking for a proactive and experienced property professional with strong leadership skills and a passion for delivering excellent client service.

• A minimum of five years' experience within Property Management, Lettings or a related sector.
• Proven experience managing people and leading teams.
• Strong knowledge of residential property management and asset management practices.
• Excellent communication and stakeholder management skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong organisational and problem-solving skills.
• High level of attention to detail and accuracy.
• Proficiency in Microsoft Office and property management systems.
• Full UK Driving Licence.
• MRICS, MARLA or other relevant professional qualification.
• Experience managing portfolios on behalf of infrastructure or corporate clients.
• Knowledge of industry best practice and performance management within property teams.

Why Join Us?

We offer the opportunity to work with a collaborative, supportive team on a diverse and growing national portfolio, alongside a competitive rewards package. The role could be based in Oxford, but we would require some travel to Birmingham office.