Property Asset Manager

CARTER JONAS; Oxford; Hybrid; GBP 42,000 - 66,000; Full time

Benefits offered by this job

25 days annual leave

Matched pension contributions

Life assurance

Flexible benefits such as health cash‑

Cycle-to-work scheme

Hybrid working

Job summary

Carter Jonas is seeking an experienced Property Asset Manager to join the Asset Management team, based from either our Birmingham or Oxford office. The role focuses on vacant residential assets for infrastructure clients and delivering a high standard of service.

You will work across the portfolio, coordinate maintenance, ensure compliance, and build strong client relationships, while travelling for site visits as required. Hybrid working is available.

Qualifications

• Minimum of three years' experience within property management or lettings.
• Experience managing residential property portfolios and coordinating maintenance, compliance and contractor activity.
• Strong organisational skills and ability to meet deadlines across multiple tasks.
• Excellent communication and interpersonal skills when engaging with clients and contractors.
• Understanding of current property legislation and industry best practice.

Responsibilities

• Oversee vacant assets, coordinating works and activities to bring properties into a safe, compliant and lettable condition.
• Ensure delivery of services in line with client KPIs, SLAs and contractual requirements.
• Support acquisition and onboarding of new properties into the portfolio.
• Coordinate repair, maintenance and improvement works with contractors and monitor through to completion.
• Undertake regular property inspections and maintain accurate records.
• Build and maintain relationships with clients, contractors, occupiers and stakeholders.
• Prepare accurate reports with updates on portfolio performance and activity.
• Contribute to continuous improvement across the Asset Management team.

Skills

Property management

Residential asset management

Stakeholder engagement

Communication

Problem solving

Driving licence

Education

MRICS or MARLA (advantageous)

Tools

Microsoft Office

Property management systems

Job description

We have an exciting opportunity for an experienced and motivated Property Asset Manager to join Carter Jonas' growing Asset Management team, based from either our Birmingham or Oxford office.

Working across a nationally significant portfolio of infrastructure clients, you will take responsibility for a diverse range of residential assets, working closely with colleagues across our Occupied Property and Capital Works teams. The role will focus on the management of vacant properties, ensuring assets are brought into a safe, compliant and lettable condition, while delivering an exceptional service to clients and maintaining strong stakeholder relationships.

This is a varied and rewarding role offering the opportunity to make a real impact within a growing team. You'll work alongside experienced property professionals, supporting the delivery of strategic asset management solutions for our clients while contributing to the continued growth of our infrastructure portfolio., Manage a varied portfolio of residential properties on behalf of infrastructure clients, ensuring a consistently high standard of service delivery.

• Oversee vacant assets, coordinating works and activities required to bring properties into a safe, compliant and lettable condition.
• Ensure delivery of services in accordance with client KPIs, SLAs and contractual requirements.
• Support the acquisition and onboarding of new properties into the portfolio, ensuring a smooth transition and accurate record keeping.
• Work closely with the Facilities Management team to ensure all statutory compliance and safety requirements are met.
• Coordinate repair, maintenance and improvement works, liaising with contractors, arranging access and monitoring works through to completion.
• Undertake regular property inspections, ensuring records and reporting are maintained accurately within internal systems.
• Build and maintain strong relationships with clients, contractors, occupiers and other key stakeholders.
• Prepare accurate and timely reports, ensuring clients receive clear updates on portfolio performance and activity.
• Maintain an up-to-date understanding of relevant legislation, regulation and industry best practice.
• Carry out site visits to inspect properties, meet contractors and verify completed works.
• Contribute to the continuous improvement of processes and standards across the Asset Management team.

We're looking for a proactive property professional who enjoys managing a varied workload, building strong relationships and finding practical solutions to challenges. You will be comfortable working independently while collaborating effectively with colleagues across multiple service lines.

To be successful in this role, you will have:

• A minimum of three years' experience within property management, residential asset management or lettings.
• Experience managing residential property portfolios and coordinating maintenance, compliance and contractor activity.
• Strong organisational skills with the ability to prioritise competing deadlines and manage multiple tasks effectively.
• Excellent communication and interpersonal skills, with the confidence to engage professionally with clients, contractors and occupiers.
• The ability to handle sensitive or challenging conversations with empathy, professionalism and sound judgement.
• A strong attention to detail and commitment to delivering accurate, high-quality work.
• Excellent problem-solving skills and a proactive approach to identifying and resolving issues.
• Good working knowledge of Microsoft Office and relevant property management systems.
• An understanding of current property legislation and industry best practice.
• A full UK driving licence and willingness to travel for site visits as required.
• MRICS, MARLA or equivalent professional qualifications would be advantageous, but are not essential. Previous people management experience would also be beneficial.

We offer a competitive salary and comprehensive benefits package, including 25 days' annual leave, matched pension contributions, life assurance, and flexible benefits such as additional holiday purchase, health cash plans, and a cycle-to-work scheme. We also support flexible and hybrid working to help you balance your career and personal commitments.