Property Administrator

TN United Kingdom; Twickenham; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player offers an exciting training opportunity in Tenancy Administration. This role involves learning the essentials of property management while providing top-notch service to landlords and tenants. You'll be part of a dynamic team, ensuring properties are compliant and ready for occupation. With a strong emphasis on personal development, this position is perfect for those looking to grow within a supportive environment. Join a firm that values integrity, attention to detail, and a proactive approach, and take the first step towards a rewarding career in property management.

Qualifications

• Willingness to learn and assist wherever needed.
• Professional approach with high levels of integrity.

Responsibilities

• Ensure properties are legal, safe, and ready for occupation.
• Deliver excellent service to landlords and tenants.
• Keep the database updated with accurate information.

Skills

Customer Service Experience

Logical Thinking

Creative Problem-Solving

Excellent Communication Skills

Organizational Skills

Attention to Detail

Job description

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An ‘on the job’ training opportunity, learning the basics of Tenancy Administration whilst carrying out the role. As part of the Tenancy and Property Management Teams, provide consistently excellent service to drive the growth and retention of Landlords and our Lettings portfolio.

Hours: Monday-Friday 8.30am-5.30pm

Admin experience desirable, but not needed

Key Responsibilities:

• Work closely with your Tenancy Administration team ensuring all properties are legal, safe and ready for occupation
• Deliver a five star service to our landlords and tenants through the life cycle of a tenancy
• Ensure check-ins and check-outs are booked
• Remain up to date with relevant legislation
• Resolve issues quickly and efficiently
• Ensure our database is kept up to date with accurate information and log notes

Requirements & Skills:

• Willingness to learn, take instruction and assist wherever needed
• Enthusiastic, ‘Nothing is too much trouble’ attitude
• Logical thinking with creative problem-solving aptitude
• Well presented
• Preference for customer service experience
• Professional approach, demonstrating high levels of integrity with great attention to detail
• Organised, with a flexible approach to a varied workload, especially during busy periods
• Confident, with excellent communication skills, using the telephone as the first point of contact
• Able to demonstrate initiative along with a ‘can do’ approach

Why choose us?

95% of our Managers & Directors started their career with us at entry level. We offer genuine progression, fast-tracking our people into management roles.

We're proud to be London’s only major firm of Residential Chartered Surveyors and the only Estate Agent in the UK able to provide both Government and industry-specific professional qualifications, demonstrating our commitment to professionalism within our industry and our dedication to attracting, developing, and retaining top talent!