Property Administrator

Dexters Estate Agent Group; Twickenham; On-site; GBP 27,000 - 29,000; Full time

Job summary

An established industry player offers an exciting opportunity for those eager to learn the fundamentals of Tenancy Administration. As part of a dynamic team, you will provide exceptional service to landlords and tenants, ensuring properties are well-managed and compliant. This role promises genuine career progression, with many managers starting from entry-level positions. Join a company recognized for its commitment to professional development and a supportive work environment, where your contributions will be valued and rewarded.

Qualifications

• Willingness to learn and assist wherever needed.
• Professional approach with integrity and attention to detail.

Responsibilities

• Ensure properties are legal, safe, and ready for occupation.
• Deliver five-star service throughout the tenancy lifecycle.
• Keep the database updated with accurate information.

Skills

Customer Service Experience

Logical Thinking

Problem-Solving

Communication Skills

Attention to Detail

Organizational Skills

Job description

An ‘on the job’ training opportunity, learning the basics of Tenancy Administration whilst carrying out the role. As part of the Tenancy and Property Management Teams, provide consistently excellent service to drive the growth and retention of Landlords and our Lettings portfolio.

Salary:£27,000-£29,000 DOE

Hours: Monday-Friday 8.30am-5.30pm

Admin experience desirable, but not needed

Key Responsibilities:

• Work closely with your Tenancy Administration team ensuring all properties are legal, safe and ready for occupation
• Deliver a five star service to our landlords and tenants through the life cycle of a tenancy
• Ensure check-ins and check-outs are booked
• Remain up to date with relevant legislation
• Resolve issues quickly and efficiently
• Ensuring our database is kept up to date with accurate information and log notes

Requirements & Skills:

• Willingness to learn, take instruction and assist wherever needed
• Enthusiastic, ‘Nothing is too much trouble’ attitude
• Logical thinking with creative problem-solving aptitude
• Well presented
• Preference for customer service experience
• Has a professional approach, demonstrating high levels of integrity with great attention to detail
• Organised, with a flexible approach to a varied workload particularly during busy periods
• Confident, with excellent communication skills, using the telephone as first point of contact
• Able to demonstrate initiative along with a ‘can do’ approach

Why pick us?

95% of our Managers & Directors started their career with us at entry level. We offer genuine progression, fast tracking our people into management roles.

We're proud to say we are London’s only major firm of Residential Chartered Surveyors and the only Estate Agent in the UK able to provide both Government and industry specific professional qualifications, demonstrating our commitment to professionalism within our industry and attracting, developing and retaining the best talent!

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