Property Administrator

Faces By Pureness; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player in property development is seeking a proactive Property Administrator to join their dynamic team. This role is crucial in providing administrative support to Property Managers and ensuring smooth operations within the office. You will manage multiple priorities, coordinate site visits, and be the first point of contact for customer service queries. The ideal candidate will possess strong organizational skills, attention to detail, and excellent communication abilities. This family-owned business values commitment and offers a supportive environment, making it a great place to grow your career in property management.

Benefits

24 days holiday plus bank holidays

Life assurance

Private healthcare

Critical illness insurance

Matching contribution pension scheme

Discretionary salary and bonus review

Employee assistance programme

Discounted gym memberships

Cycle to work Scheme

Volunteering opportunities

Qualifications

• Proven experience in a busy administrative role within the real estate sector.
• Strong attention to detail and excellent communication skills.

Responsibilities

• Provide administrative support to Property Managers and the wider office team.
• Coordinate site visits and arrange access for contractors.
• Act as first point of contact for customer service queries.

Skills

Administrative Support

Communication Skills

Microsoft Word

Microsoft Excel

Time Management

Attention to Detail

Education

TPI Qualification

Tools

Bluebox

Building Link

GEM Central Tracker

Quooda

Job description

Who are we?

Founded in 1992 and with over 250 employees, Galliard Homes is London's largest privately owned property development and management group overseeing residential, hospitality, mixed-use, and commercial projects across London, the Home Counties, and the Midlands.

Galliard has a £4 billion portfolio of over 6,000 homes and 714,088 square feet of commercial developments under construction.

With an impressive portfolio of award-winning developments, we are proud to be considered as London's leading property developer.

The Position

A Property Administrator forms part of our in-house Property Management department and works alongside the wider Property Management team. A Property Administrator works closely with our Property Managers to ensure administrative support is provided and to assist with managing their diaries and meetings.

Duties Include But Not Limited To

• Provide administrative support to Property Managers and the wider office team, ensuring the office functions effectively.
• Maintain and update the purchase order system to ensure all expenditure is supported by a works order.
• Carry out general administrative duties including answering telephone calls, responding to residents and contractors queries, responding to and compiling emails, and drafting letters as required.
• Coordinate site visits and arrange access for contractors, inspectors and consultants.
• Update document control systems (Bluebox, Building Link, etc.) with change of resident contact details as needed.
• Act as first point of contact for customer service queries and complaints.
• Arrange and facilitate meetings, including taking meeting minutes when required.
• Manage diaries and meeting schedules for the property management team.
• Principle liaison with loss adjusters following any insurance claims, recording and maintaining a schedule of open claims and see them through to settlement.
• Update Quooda, Building Link, GEM Central Tracker and other databases.
• Manage the shared email inbox for the property management team.
  
  

The Person

Essential

The Property Administrator will be a proactive and highly organised individual with proven experience in a busy administrative role within the real estate sector or a related field. They will be confident in supporting multiple colleagues, managing competing priorities, and maintaining a professional and approachable manner. Strong attention to detail, excellent communication skills, and a willingness to learn and grow within the property management function are essential. They will also meet the below criteria:

• Previous experience providing administrative support to multiple colleagues in a fast-paced, dynamic environment.
• Background in the real estate sector, which could include property management, facilities, construction, maintenance or similar.
• Excellent communication skills across face-to-face, telephone, and email interactions, with a professional approach.
• Proficient in basic Microsoft packages including Word, Excel and Outlook with the ability to learn new systems as needed.
• Exceptional administration skills, with strong attention to detail and accuracy.
• Excellent organisation, prioritisation, and time management abilities.
  
  

Desirable

• Working towards a TPI qualification.
• Familiarity with new build residential and mixed-use developments.
  
  

The Benefits

As a family-owned business, we want everyone to feel at home from day one. In return for commitment, loyalty, and hard work, we offer benefits ranging from:

• Competitive salary
• 24 days holiday plus bank holidays
• Life assurance
• Private healthcare
• Critical illness insurance
• Matching contribution pension scheme
• Discretionary salary and bonus review
• Employee assistance programme
• Discounted gym memberships
• Cycle to work Scheme
• Discount portal
• Volunteering opportunities
• Sponsorship of professional qualifications and accreditations