Project & System Support Executive Fixed Term

CPM UK; Stokenchurch; Hybrid; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Hybrid working

Health & wellbeing

Career development

Job summary

CPM UK is seeking a Project & System Support Executive to join the People Services team on a 6 month fixed-term contract, helping implement a new HRIS and related systems. Salary is £32,000 pro rata, with a 37.5 hour week and hybrid working (3 days in the office) in Stokenchurch, HP14.

You will coordinate testing, data readiness, configuration and documentation, working with system providers and stakeholders to ensure a smooth implementation and ongoing process improvement.

Qualifications

• Experience supporting projects, system implementations or business change.
• Highly organised with strong attention to detail.
• Experience with system testing, UAT or defect management.
• Strong analytical and problem-solving skills.
• Effective communication with stakeholders.
• Willingness to learn new systems, technology and processes.
• MS 365 and Excel proficiency.
• Ability to manage multiple priorities and meet deadlines.
• Collaborative and adaptable to a changing environment.
• Experience in HR, Recruitment, Learning or People systems is beneficial.

Responsibilities

• Coordinate testing activity with test plans, scripts, scenarios and timelines.
• Conduct system and end-to-end process testing and record results.
• Maintain defect and issue logs, following actions through to resolution.
• Monitor project progress, risks, dependencies and milestones.
• Support system configuration, validation, user profiles and permissions.
• Support data validation and integration testing.
• Create and maintain process guides, SOPs, FAQs and training materials.
• Work with stakeholders and system providers to support implementation.
• Identify opportunities to simplify and improve People processes.

Skills

Microsoft 365

Excel

Stakeholder communication

System testing

Data analysis

Tools

HRIS platforms

Test scripts

Job description

Project & System Support Executive

This is an exciting opportunity to join CPM’s People Services team on a 6 month fixed-term contract and play a key role in the implementation of our new HRIS and wider People technology solutions. £32,000 pro rata. Monday to Friday 37.5 hrs per week.

Ideal Location: Stokenchurch, United Kingdom, HP14

Hybrid working 3 days in the office minimum

The Role

You’ll help coordinate system testing, configuration, data readiness, process improvement and project documentation, working closely with People Services, system providers and business stakeholders.

This role would suit someone who is highly organised, detail-focused and confident working with systems and data, with an interest in technology, projects and business change.

What You’ll Be Doing

• Coordinate testing activity, including test plans, scripts, scenarios and timelines
• Complete system and end-to-end process testing and accurately record results
• Maintain defect and issue logs, following actions through to resolution
• Monitor project progress, risks, dependencies and milestones
• Support system configuration, validation, user profiles and permissions
• Support data validation and integration testing
• Create and maintain process guides, SOPs, FAQs and training materials
• Work with stakeholders and system providers to support successful implementation
• Identify opportunities to simplify and improve People processes

We’d really like to hear from you if you:

• Have experience supporting projects, system implementations or business change
• Are highly organised with strong attention to detail
• Have experience with system testing, UAT or defect management
• Have strong analytical and problem-solving skills
• Are confident communicating with a range of stakeholders
• Enjoy learning new systems, technology and processes
• Have strong Microsoft 365 skills, particularly Excel
• Can manage multiple priorities and work to deadlines
• Work collaboratively and are comfortable in a changing environment

Experience within HR, Recruitment, Learning or People systems would be beneficial, but isn’t essential.

What’s in it for you?

• Fixed-term opportunity to work on a major HRIS implementation
• Hybrid working
• Peppy health and wellbeing support
• Opportunities for learning and career development

Why work for us

At CPM, people are at the heart of everything we do. We work collaboratively, where great ideas and achievements are shared and celebrated. We believe diversity brings new thinking, which is at the heart of everything we do.

CPM is proud to be an Investors in People Gold accredited organisation, with a strong focus on learning, development and recognising great work.

We’re committed to creating an inclusive workplace that celebrates different perspectives, skills and experiences.

Reasonable Adjustments:

If you require any adjustments or support during the application process, please let us know. We want everyone to feel comfortable and confident showcasing their skills and abilities.