Project Support Manager- Future Workforce Solution

NHS Wales Shared Services Partnership; Nantgarw; Hybrid; GBP 26,000 - 34,000; Full time

Job summary

NHS Wales Shared Services Partnership is seeking a proactive project support professional to help coordinate activities across a major national workforce transformation programme. You will support governance, procurement and delivery planning, while engaging stakeholders across NHS England and Wales in an agile, hybrid working environment.

The role focuses on keeping activities on track, ensuring effective communication, and driving timely completion of actions to deliver improved workforce

Qualifications

• Experience coordinating projects, meetings and stakeholder actions.
• Programme and portfolio support experience.
• Meeting and governance management.
• Stakeholder engagement and clear communication.
• Action, risk and issue tracking.
• Planning, reporting and documentation.

Responsibilities

• Coordinate projects, meetings and actions across multiple workstreams.
• Support programme governance and delivery activity.
• Track risks, issues and dependencies and report on status.
• Prepare plans, reports and essential project documentation.
• Provide practical project support and follow-up on agreed actions.
• Support stakeholder engagement and communication to ensure alignment.

Skills

Project coordination

Programme support

Governance management

Stakeholder engagement

Communication

Risk tracking

Planning and reporting

Documentation

Job description

This is more than a project support role

• Are you highly organised and enjoy keeping complex programmes on track?
• Do you have experience coordinating projects, meetings, actions and stakeholders?
• Are you looking for an opportunity to support one of the largest workforce transformation programmes in the UK?

If so, this could be the perfect opportunity for you.

Help shape the future of workforce technology, data and insight for more than 1.9 million NHS employees across England and Wales.

This is a unique opportunity to support the delivery of a nationally significant programme that will transform how the NHS attracts, recruits, develops and supports its people for years to come.

We're looking for a motivated and proactive individual with experience in areas such as

• Project coordination and administration
• Programme and portfolio support
• Meeting and governance management
• Stakeholder engagement and communication
• Action, risk and issue tracking
• Planning, reporting and documentation

Working at the heart of a major national transformation programme, you'll help coordinate activity across multiple workstreams, support programme governance, and ensure delivery remains organised, efficient and focused on outcomes.

If you're passionate about making things happen, enjoy working in a fast-paced environment and want to contribute to meaningful change across the NHS, we'd love to hear from you.

The postholder will support delivery of implementation activity across a defined group of organisations, supporting health boards and trusts to prepare for transition, implementation and early adoption. Working alongside NHS organisations, NHSBSA and suppliers, the role will manage workstreams and support effective delivery of agreed activity.

You will support implementation activity using agreed frameworks, tools and documentation to monitor preparedness, follow up action plans and help organisations progress implementation. Working with the Programme Managers, NHS organisations, NHSBSA and suppliers, you will coordinate delivery plans, track risks and dependencies, support rollout activity and maintain focus on agreed timescales, governance requirements and project objectives.

You will provide practical guidance, project support and follow-up on agreed actions that strengthen local capability, readiness and adoption. You will also support stakeholder engagement, communicate project information clearly and escalated risks or barriers where required.

The role will support reporting, documentation and project information to enable governance and decision-making, including visibility of readiness, implementation status and emerging risks. You will monitor progress, identify where corrective action may be required and contribute to continuous improvement and successful project delivery.

At NHS Wales Shared Services Partnership we expect everyone to embrace our values of Listening and Learning, Working Together, Taking Responsibility and Innovating.

Our organisation encourages an agile working approach and we pride ourselves on being a learning organisation motivated by continuous improvement.

We are committed to creating an inclusive workplace that values equality, diversity and inclusion, focussing on the wellbeing and belonging of our people.

Excellent customer service is something we strive for, for both our internal and external customers.

Offering a comprehensive benefits package, there is something for everyone. To find out more about working for us, the benefits we offer and guidance on the application process please visit https://nwssp.nhs.wales/working-for-us/

NWSSP work in an agile way where possible, all posts will have a contractual base but as part of agile ways of working that may mean working from home and other locations. We also look at how we balance flexibility with community, and how to manage opportunities to learn from each other.

For further details / informal visits contact: Name: Rebecca Jarvis Job title: Head of Digital Workforce/Strategic Delivery Lead Email address: [e-mail]