Programme Manager- Future Workforce Solution

NWSSP Legal & Risk Services; Cardiff; Remote; GBP 58,000 - 66,000; Full time

Benefits offered by this job

Full time

Flexible working

Home or remote working

Job summary

NWSSP is seeking an experienced Programme Manager (NHS AfC: Band 8a) to lead a major national transformation across workforce technology and services for NHS Wales and England. The role focuses on governance, stakeholder and supplier management, and benefits realisation, with flexible/home working options.

The post involves leading cross-functional teams, delivering change at scale and ensuring successful adoption of new workforce systems within an 18-month fixed-term/secondment arrangement.

Qualifications

• Masters degree in a relevant subject.
• Project/Programme management office qualification (PRINCE2, MSP or equivalent).
• Strong interpersonal and communication skills; proven problem-solving in project delivery.
• Advanced IT skills across desktop applications (Excel, Power BI).

Responsibilities

• Lead large-scale transformation programmes across NHS workforce platforms.
• Coordinate multiple workstreams, stakeholders and suppliers to achieve goals.
• Monitor governance, risk management and benefits realisation.
• Provide leadership across the programme lifecycle and ensure delivery aligns with timelines and budgets.

Skills

Interpersonal communication

Complex problem solving

Advanced IT skills

Education

Masters degree

Tools

Excel

Power BI

Job description

NHS AfC: Band 8a

Main area Programme Manager Grade NHS AfC: Band 8a Contract 18 months (Fixed term/Secondment for 18 months from start date due limited to funding) Hours

• Full time
• Flexible working
• Home or remote working

37.5 hours per week (Working pattern to be agreed upon commencement) Job ref 043-AC145-0826

Site 4-5 Charnwood Court Town Cardiff Salary £58,379 - £65,723 per annum Salary period Yearly Closing 23/08/2026 23:59

If you are looking to join NWSSP, please see the additional information below that may be of interest to you: -

Our “Benefits” video has been created to highlight and showcase some of the benefits of working for the NHS and NWSSP:- https://youtu.be/zX3x046SDhg

The “Tops Tips – Be Yourself” video has been designed to support candidates applying for roles with NWSSP. We have outlined 8 key steps to help candidates articulate their capabilities and experience when completing applications with NWSSP. https://youtu.be/qe3ibY8b6m4

Applicants are invited to apply in Welsh. Any application submitted in Welsh will not be treated less favourably than an application made in English.

The salary scale for a Band 3 has been adjusted as part of the NHS Agenda for Change pay award for 2026/2027 and will be implemented in August 2026 backdated to 01 April 2026 where applicable.

Job overview

Lead the Programme. Shape the Future. Deliver the change.

• Do you thrive on leading complex, large-scale transformation programmes?
• Are you passionate about delivering change that makes a real difference to people and organisations?
• Can you bring together multiple stakeholders, suppliers and workstreams to achieve a common goal?

If so, this could be the perfect opportunity for you.

Join one of the UK's largest workforce transformation programmes and help shape the future of workforce technology and services for more than 1.9 million NHS employees across England and Wales.

This is a unique opportunity to lead a nationally significant programme that will transform how the NHS manages, supports and develops its workforce for years to come.

We're looking for an experienced and ambitious programme leader with expertise in areas such as:

• Large-scale programme and project delivery
• Digital and business transformation
• Workforce and HR system implementations
• Stakeholder and supplier management
• Governance, assurance and risk management
• Organisational change and benefits realisation

Working at the heart of a major national transformation programme, you'll provide leadership across multiple workstreams, ensuring delivery remains aligned to strategic objectives, timelines, budgets and expected outcomes.

Main duties of the job

The postholder will support the delivery of implementation activity across a defined group of organisations, supporting them prepare for transition, implementation and early adoption. Working alongside NHS organisations, NHSBSA and suppliers, the role will establish change management approaches to support effective delivery of agreed activity.
You will support implementation by leading business process change, organisational readiness and benefits realisation activities. You will work with stakeholders across the organisation to assess change impact, redesign business processes, support adoption of new ways of working, and help maximise the benefits of the solution. Reporting to the Strategic Delivery Lead, the postholder will work autonomously but in collaboration with the NHSBSA , the consortium and colleagues across the organisation.
You will work with NHS organisations to provide practical guidance and follow-up on agreed actions that strengthen local capability, readiness and adoption. You will also support stakeholder engagement, communicate information clearly and escalated risks or barriers where required.
The role will support and Monitor change readiness throughout the programme lifecycle, providing assurance that the organisation is on track for successful adoption. You will monitor progress, identify where corrective action may be required and contribute to continuous improvement, training, audit and successful project delivery.

Working for our organisation

At NHS Wales Shared Services Partnership we expect everyone to embrace our values of Listening and Learning, Working Together, Taking Responsibility and Innovating.

Our organisation encourages an agile working approach and we pride ourselves on being a learning organisation motivated by continuous improvement.

We are committed to creating an inclusive workplace that values equality, diversity and inclusion, focussing on the wellbeing and belonging of our people.

Excellent customer service is something we strive for, for both our internal and external customers.

Offering a comprehensive benefits package, there is something for everyone. To find out more about working for us, the benefits we offer and guidance on the application process please visit https://nwssp.nhs.wales/working-for-us/

NWSSP work in an agile way where possible, all posts will have a contractual base but as part of agile ways of working that may mean working from home and other locations. We also look at how we balance flexibility with community, and how to manage opportunities to learn from each other.

Detailed job description and main responsibilities

If you're excited by leading transformational change at scale and delivering solutions that will benefit millions of NHS employees, we'd love to hear from you.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

You will be able to find further information on the Future Workforce Solution attached within the supporting documents.

This post is fixed term/secondment for 18 months from the start date. I f you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post

Person specification

Qualifications and Knowledge

• Educated to Masters degree level in a relevant subject of equivalent experience
• Evidence of Continued professional development
• Project and/or Programme management office qualification, PRINCE 2, MSP or equivalent experience

Experience

• Experience of management and managing successful projects at a senior level
• Effective partnership working in the public sector
• Significant experience of successfully delivery change projects in complex and challenging programme environments
• Experience of effective stakeholder working with external bodies
• Experience of working within the NHS
• Understanding and utilisation of Oracle Fusion

Skills & Attributes

• Highly developed interpersonal and communication skills
• Track record of complex problem solving in project management environment
• Advanced IT skills in a range of desktop applications eg excel, Power BI

Other

• Travel around Wales, and possibly further afield on a regular basis
• Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh

We are committed to flexible working and equal opportunities.

If you are short listed for interview you will be contacted by email using the email address with which you registered. Please ensure that you check your email account regularly.

Prior consideration for this vacancy will be given to staff awaiting redeployment. We therefore reserve the right to withdraw this advert at any stage.

When applying for this post it is essential that you read the Job Description and Person Specification (where available) and demonstrate how your skills, knowledge and experience meet the requirements of the person specification. Only candidates who clearly demonstrate how they meet the person specification will be shortlisted.

To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa , unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK . If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.

Employer certification / accreditation badges

Name Rebecca Jarvis Job title Head of Digital Workforce/Strategic Delivery Lead Email address [e-mail]