Project Support Administrator (Document Control)

The Crowd; Greater London; Hybrid; GBP 22,000 - 32,000; Full time

Benefits offered by this job

Hybrid working

Enhanced benefits

Equal opportunities employer

Job summary

The Crowd is seeking a Project Support Administrator to join our London office on a permanent basis. Hybrid working is available, with some part-time or short-hour arrangements and temporary contracts considered.

You will help keep multiple projects organized, manage information, and ensure deadlines and processes are followed. You will support senior team members with day-to-day administration, RFIs, Transmittals, registers, and reporting while maintaining accuracy across large volumes of data.

Qualifications

• Experience in Project Support or Document Control roles.
• Proficient with Excel, SharePoint and document management systems.
• Experience in architecture, engineering, construction or infrastructure is advantageous.

Responsibilities

• Managing a busy project administration inbox, prioritising incoming queries and ensuring tasks are actioned promptly.
• Processing, filing and maintaining project information, including RFIs and Transmittals.
• Updating and maintaining project registers, trackers and associated records.
• Monitoring incoming information and flagging priority items to the wider project team.
• Downloading, filing and uploading project documentation across shared drives and SharePoint.
• Maintaining accurate links between project registers, folders and documentation.
• Supporting the management and updating of drawing registers.
• Investigating filing and information queries and liaising with team members to resolve missing or incorrect information.
• Producing weekly reports on open and overdue RFIs and Transmittals.
• Maintaining accurate backup versions of key registers and project documentation.
• Supporting project inductions and helping team members understand administrative processes.
• Assisting with the creation and maintenance of project administration guides and processes.
• Providing general and ad hoc project support to the wider team.

Skills

Organisational skills

Time management

Attention to detail

Communication

Proactive problem solving

Tools

SharePoint

Excel

Job description

A leading international architectural practice is looking for a Project Support Administrator to join their team and provide essential administrative support within their London office on a permanent basis. Note, our client is also open to candidates who may require part-time/shorter hour arrangements, or some who may prefer temporary contracts also.

This is a busy, hands-on role suited to someone who enjoys keeping projects organised, managing information and ensuring that deadlines and processes are followed. You’ll work closely with senior members of the project team, supporting the day-to-day administration of a high-volume and complex project. The successful candidate will be highly organised, detail-oriented and confident managing large volumes of information. You’ll need to be comfortable working independently, prioritising competing tasks and communicating with multiple stakeholders.

Embrace a collaborative work culture, enjoy enhanced benefits, hybrid working and become a valuable part of a leading name in the architecture industry.

Key Responsibilities:

• Managing a busy project administration inbox, prioritising incoming queries and ensuring tasks are actioned promptly
• Processing, filing and maintaining project information, including RFIs and Transmittals
• Updating and maintaining project registers, trackers and associated records
• Monitoring incoming information and flagging priority items to the wider project team
• Downloading, filing and uploading project documentation across shared drives and SharePoint
• Maintaining accurate links between project registers, folders and documentation
• Supporting the management and updating of drawing registers
• Investigating filing and information queries and liaising with team members to resolve missing or incorrect information
• Producing weekly reports on open and overdue RFIs and Transmittals
• Maintaining accurate backup versions of key registers and project documentation
• Supporting project inductions and helping team members understand administrative processes
• Assisting with the creation and maintenance of project administration guides and processes
• Providing general and ad hoc project support to the wider team

Key Skills/Requirements:

• Previous experience in Project Support, Project Administration, Document Control or a similar role
• Excellent organisational and time-management skills
• Strong attention to detail and accuracy
• Good Excel skills and confidence working with spreadsheets, registers and trackers
• Experience with SharePoint or other document management systems
• The ability to manage a busy inbox and prioritise tasks effectively
• Confidence communicating with project teams and following up on outstanding information
• A proactive and methodical approach to problem solving
• Experience within architecture, engineering, construction or infrastructure would be advantageous

The Crowd is an equal opportunities employer and agency.