Project Support Administrator

Confidential; Swansea; Hybrid; GBP 25,000 - 31,000; Full time

Job summary

CPS Group is currently recruiting a Project Support Administrator for a Swansea-based, hybrid role. You will provide day-to-day administrative support across multiple projects, coordinate tasks to meet deadlines, manage queries and maintain project documentation.

The ideal candidate will be highly organised with strong MS Office skills, excellent communication, and the ability to work under pressure to deadlines. A-Level qualifications and multitasking experience are valued.

Qualifications

• Provide day-to-day administrative support to programme leads across multiple projects.
• Support coordination and delivery of projects, ensuring key tasks and deadlines are met.
• Manage multiple shared email inboxes, respond to enquiries promptly and escalate queries where appropriate.
• Maintaining accurate project documentation, records and information across relevant systems.
• Supporting the preparation of project progress reports and analysing programme data.
• Liaising with internal departments, external organisations and third-party suppliers.
• Providing administrative and on-site support at events when required.
• Logging, monitoring and maintaining records of incoming queries.
• Attending meetings and supporting the identification of potential project issues or improvements.
• Escalating any risks or issues that could impact project delivery.

Responsibilities

• Provide day-to-day administrative support to programme leads across multiple projects.
• Coordinate tasks to meet deadlines and milestones.
• Manage shared inboxes and respond to enquiries promptly.
• Log and maintain records of project queries and risks.
• Support on-site events and stakeholder liaison.

Skills

Organisational skills

Multitasking

Customer-focused

Communication skills

Proactive approach

Education

Three A-Level passes (Grade C) or equivalent

Tools

Microsoft Office

Word

Excel

Job description

Project Support Administrator
Location: Swansea/Hybrid
Salary: Up to 28,000
CPS Group are currently recruiting for a Project Support Administrator to join a busy and growing programmes team based in Swansea.
This is a varied administrative role supporting the coordination and delivery of multiple projects. Working closely with programme leads, you will play an important part in keeping projects organised, ensuring tasks are completed on time and providing effective support across a range of activities.
The role will suit someone who is highly organised, proactive and enjoys working in a varied, fast-paced environment where no two days are necessarily the same.
The Role
As Project Support Administrator, your responsibilities will include:
Providing day-to-day administrative support to programme leads across multiple projects.
Supporting the coordination and delivery of projects, ensuring key tasks and deadlines are met.
Managing multiple shared email inboxes, responding to enquiries promptly and escalating queries where appropriate.
Maintaining accurate project documentation, records and information across relevant systems.
Supporting the preparation of project progress reports and analysing programme data.
Liaising with internal departments, external organisations and third-party suppliers.
Providing administrative and on-site support at events when required.
Logging, monitoring and maintaining records of incoming queries.
Attending meetings and supporting the identification of potential project issues or improvements.
Escalating any risks or issues that could impact project delivery.
About You
We are looking for someone with a strong administrative background, excellent organisational skills and a customer-focused approach.
You will ideally have:
A minimum of three A-Level passes at Grade C or equivalent.
Experience managing multiple tasks or activities simultaneously.
Good working knowledge of Microsoft Office, particularly Word and Excel.
Excellent written and verbal communication skills.
Strong attention to detail and the ability to maintain accurate records.
The ability to work independently, use your initiative and contribute effectively within a team.
Good problem-solving, research and time management skills.
A proactive approach, with the confidence to question existing processes and suggest improvements.
The ability to remain organised and work effectively under pressure and to deadlines.
Strong interpersonal skills and a genuine commitment to providing excellent customer service.