Customer Service Assistant

Confidential; Pontypridd; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Performance-related bonus

Career progression opportunities

25 days annual leave + bank holidays

Supportive and collaborative working环境

Job summary

Robert Half Ltd in South Wales is seeking a highly organised Project Assistant to support delivery of construction-related projects. You will manage administration, schedules, and progress tracking, coordinating with internal teams, clients, and suppliers.

Ideally you have prior project support experience in the construction sector, strong attention to detail, and excellent communication skills. The role offers a permanent, full-time position with a competitive salary and a performance bonus.

Qualifications

• Experience in a Project Assistant or similar role within construction or built environment.
• Experience working in the construction or built environment sector.
• Strong organisational skills with the ability to manage multiple tasks simultaneously.
• Excellent verbal and written communication skills.
• High attention to detail and strong problem-solving abilities.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Experience using project management software and collaboration tools.
• A proactive and positive approach to work.
• Ability to perform under pressure and meet deadlines.

Responsibilities

• Assist with the planning, coordination, and delivery of project activities.
• Maintain accurate project documentation, schedules, and reports.
• Monitor project progress and provide regular status updates.
• Coordinate project meetings, prepare agendas, and record minutes.
• Liaise with internal teams, clients, suppliers, and key stakeholders.
• Track project milestones, deliverables, and deadlines.
• Support budgeting processes and expense tracking where required.
• Identify potential project risks and elevate issues appropriately.
• Provide general administrative support to the wider project team.
• Ensure project information is organised, up-to-date, and readily accessible.

Skills

Project Coordination

Organisation & Planning

Stakeholder Management

Communication & Teamwork

Time Management

Problem Solving

Adaptability & Flexibility

Administration & Reporting

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Project Management Software

Job description

Project Assistant

Salary: £28,000 + Performance Bonus
Location: South Wales
Job Type: Full-Time, Permanent

About the Role

Robert Half is recruiting for a highly organised and proactive Project Assistant to support the successful delivery of a range of construction-related projects.

This is an excellent opportunity for an individual with previous project support experience within the construction sector who enjoys working in a fast-paced environment and coordinating multiple priorities. You will play a key role in ensuring projects are delivered efficiently, on time, and within scope while supporting project teams with administration, communication, and progress tracking.

Key Responsibilities

• Assist with the planning, coordination, and delivery of project activities
• Maintain accurate project documentation, schedules, and reports
• Monitor project progress and provide regular status updates
• Coordinate project meetings, prepare agendas, and record minutes
• Liaise with internal teams, clients, suppliers, and key stakeholders
• Track project milestones, deliverables, and deadlines
• Support budgeting processes and expense tracking where required
• Identify potential project risks and elevate issues appropriately
• Provide general administrative support to the wider project team
• Ensure project information is organised, up-to-date, and readily accessible

About You

• Previous experience in a Project Assistant, Project Support, Project Administrator, or similar role
• Experience working within the construction or built environment sector
• Strong organisational skills with the ability to manage multiple tasks simultaneously
• Excellent verbal and written communication skills
• High attention to detail and strong problem-solving abilities
• Proficiency in Microsoft Office, including Word, Excel, and PowerPoint
• Experience using project management software and collaboration tools
• A proactive and positive approach to work
• The ability to perform effectively under pressure and meet deadlines

Key Skills

• Project Coordination
• Organisation & Planning
• Stakeholder Management
• Communication & Teamwork
• Time Management
• Problem Solving
• Adaptability & Flexibility
• Administration & Reporting

What's on Offer?

• Salary of £28,000
• Performance-related bonus
• Clear career progression opportunities
• 25 days annual leave plus bank holidays
• Supportive and collaborative working environment
• Opportunity to contribute to a growing and successful project team

Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training.