Programme Support Specialist: Multi-Project Coordination

SANS; Swansea; Hybrid; GBP 21,000 - 27,000; Full time

Job summary

SANS in Swansea, UK, is seeking a proactive Project Support Administrator to provide essential coordination across multiple projects within the Programme Management team.

You will handle inboxes, assist programme leads, maintain documentation, and support events, producing progress reports and ensuring timely delivery.

The role requires A-Levels, strong MS Office skills, and a customer-focused, detail-oriented mindset suitable for high-pressure deadlines.

Qualifications

• Educated to A-Level or equivalent; minimum three C grades.
• Experience of working on multiple concurrent activities.
• Strong customer focus.
• Proficient in Microsoft Word and Excel.
• Excellent written and oral communication skills.

Responsibilities

• Assist programme leads to ensure tasks are completed on time.
• Manage multiple concurrent projects and inboxes.
• Maintain project documentation.
• Perform general administrative tasks as requested.
• Update records in prescribed software.
• Provide event support for the programme.
• Generate reports on project progress.
• Escalate issues as needed.
• Liaise with suppliers and external organisations.
• Participate in meetings and take notes.
• Attend events to provide onsite programme support.
• Log and maintain records of inbound queries.
• Identify areas for improvement and propose solutions.
• Undertake other duties as directed.

Skills

Strong customer focus

Excellent listening and questioning

Autonomous and team player

Problem-solving

Research skills

Proactive and forward thinking

Written and verbal communication

Work under pressure

Interpersonal skills

Time management

Attention to detail and organised

Team player

Education

A-Levels or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

SANS in Swansea, UK, is seeking a proactive Project Support Administrator to provide essential coordination across multiple projects within the Programme Management team.

You will handle inboxes, assist programme leads, maintain documentation, and support events, producing progress reports and ensuring timely delivery.

The role requires A-Levels, strong MS Office skills, and a customer-focused, detail-oriented mindset suitable for high-pressure deadlines.