Project & Operations Coordinator

Plan It UK; Greater London; On-site; GBP 29,000 - 39,000; Full time

Job summary

Plan It UK, a residential architectural design, engineering and project management firm, is seeking a Project & Operations Coordinator to keep our London-area workflow running smoothly. You will coordinate Building Control and planning applications, liaise with surveyors and consultants, monitor progress, and support our design team while handling invoices and budgets in Excel and Xero.

This role offers room to grow within our business as you build knowledge of our projects and processes from

Qualifications

• Highly organized and methodical.
• Excellent with Excel.
• Experience coordinating Building Control and planning applications is advantageous.
• Strong communication with clients and consultants.
• Comfortable managing multiple projects and budgets.

Responsibilities

• Coordinate Building Control and planning applications, liaise with Party Wall Surveyors, SAP Assessors and other consultants, and chase clients and authorities to keep things moving.
• Monitor progress across live projects and keep project information up to date.
• Be the first point of contact for clients, answering calls and communicating clearly.
• Handle financial administration: invoices, cash flow, reconciliations in Xero, and budgeting oversight.
• Maintain trackers in Excel, spot issues early, and look for process improvements.

Skills

Excel

Organisation

Project coordination

Budgeting

Tools

Xero

Job description

Plan It UK is a residential architectural design, engineering, and project management firm working across London, Kent, Essex and the surrounding areas. We help homeowners take extensions and loft conversions from initial idea through planning, building regulations and into construction — and we're looking for a Project & Operations Coordinator to keep that process running smoothly from the office.

This is a role for someone who thrives on organisation. You'll be the person making sure nothing falls through the cracks across a busy pipeline of residential projects — chasing the right people at the right time, keeping our records straight, and giving our design team the space to focus on design rather than admin.

What you'll be doing

Project coordination is the biggest part of the role: coordinating Building Control and planning applications, liaising with Party Wall Surveyors, SAP Assessors and other consultants, and chasing clients, consultants and Local Authorities to keep things moving. You'll monitor progress across live projects, keep on top of outstanding actions, and make sure project information and records are always up to date.

You'll also be a first point of contact for clients — answering calls, communicating clearly and professionally, and supporting our designers and project leads so the team stays organised and focused on delivering great design.

There's a financial administration side too: sending and chasing invoices, monitoring project cash flow, reconciling in Xero, and keeping an eye on budgets.

Day to day, you'll be maintaining trackers in Excel, spotting problems before they become problems, taking ownership of outstanding tasks, and looking for ways to make our administrative processes better.

What we're looking for

We care far more about how you work than what you already know about construction. The technical side — how a Building Control application works, what a Party Wall Surveyor does — we'll teach you. What we can't teach is drive.

We're looking for someone who is:

• Highly organised and methodical
• Self-motivated and able to work independently
• Naturally proactive, with a strong sense of urgency
• Reliable and disciplined
• Comfortable managing multiple projects and competing priorities
• Confident communicating with clients and professional consultants
• Commercially aware and comfortable working with numbers
• Excellent with Excel
• A strong team player who actively looks for ways to support others
• Customer-focused, with a professional telephone manner

Experience in construction, architecture, property or project coordination would be an advantage, but it's not essential — we're hiring for the person, not the CV.

This role also has real room to grow. As you build your knowledge of our projects and processes, there's a clear path toward a broader operations role for the right person.

Plan It UK, Leigh House, 7 Station Approach, Bexleyheath, DA7 4QP — www.planituk.co.uk