Project & Operations Coordinator

Plan It UK; Bexleyheath; On-site; GBP 30,000 - 42,000; Full time

Job summary

Plan It UK is seeking a Project & Operations Coordinator to keep a busy residential design and project-management pipeline running smoothly from the office. You will coordinate Building Control and planning applications, liaise with surveyors and consultants, chase clients and authorities, and maintain project records.

You will also handle client calls, support designers, and manage invoices, budgets, and cash flow in Xero.

Qualifications

• Organised and proactive candidate with strong admin skills.
• Ability to coordinate across Building Control, planning and consultants.
• Comfortable chasing actions, managing records and budgets.

Responsibilities

• Coordinate Building Control and planning applications with stakeholders.
• Liaise with Party Wall Surveyors, SAP Assessors and other consultants.
• Chase clients, consultants and Local Authorities to keep projects moving.
• Monitor progress across live projects and keep project information up to date.
• Maintain Excel trackers and support the design team with administrative tasks.

Skills

Highly organized

Self-motivated

Proactive

Reliable

Multi-project management

Client & consultant communication

Commercial awareness & numbers

Excel proficient

Team player

Professional telephone manner

Tools

Excel

Job description

Plan It UK is a residential architectural design, engineering, and project management firm working across London, Kent, Essex and the surrounding areas. We help homeowners take extensions and loft conversions from initial idea through planning, building regulations and into construction — and we're looking for a Project & Operations Coordinator to keep that process running smoothly from the office.

This is a role for someone who thrives on organisation. You'll be the person making sure nothing falls through the cracks across a busy pipeline of residential projects — chasing the right people at the right time, keeping our records straight, and giving our design team the space to focus on design rather than admin.

What you'll be doing

Project coordination is the biggest part of the role: coordinating Building Control and planning applications, liaising with Party Wall Surveyors, SAP Assessors and other consultants, and chasing clients, consultants and Local Authorities to keep things moving. You'll monitor progress across live projects, keep on top of outstanding actions, and make sure project information and records are always up to date.

You'll also be a first point of contact for clients — answering calls, communicating clearly and professionally, and supporting our designers and project leads so the team stays organised and focused on delivering great design.

There's a financial administration side too: sending and chasing invoices, monitoring project cash flow, reconciling in Xero, and keeping an eye on budgets.

Day to day, you'll be maintaining trackers in Excel, spotting problems before they become problems, taking ownership of outstanding tasks, and looking for ways to make our administrative processes better.

What we're looking for

We care far more about how you work than what you already know about construction. The technical side — how a Building Control application works, what a Party Wall Surveyor does — we'll teach you. What we can't teach is drive.

We're looking for someone who is:

• Highly organised and methodical
• Self-motivated and able to work independently
• Naturally proactive, with a strong sense of urgency
• Reliable and disciplined
• Comfortable managing multiple projects and competing priorities
• Confident communicating with clients and professional consultants
• Commercially aware and comfortable working with numbers
• Excellent with Excel
• A strong team player who actively looks for ways to support others
• Customer-focused, with a professional telephone manner

Experience in construction, architecture, property or project coordination would be an advantage, but it's not essential — we're hiring for the person, not the CV.

This role also has real room to grow. As you build your knowledge of our projects and processes, there's a clear path toward a broader operations role for the right person.

Plan It UK, Leigh House, 7 Station Approach, Bexleyheath, DA7 4QP — www.planituk.co.uk