Project Manager

Softcat; Manchester; Hybrid; GBP 55,000 - 85,000; Full time

Benefits offered by this job

Hybrid working

Flexible hours

School pick-up drop-off flexibility

Job summary

Softcat is seeking an experienced Project Manager to support its internal TechFwd transformation programme. You will coordinate day-to-day delivery across multiple workstreams, align progress with the Programme Manager, and ensure effective governance and stakeholder engagement.

The role requires strong project management discipline across Agile, Waterfall or hybrid delivery, with a focus on integrated planning, dependency management and benefits realization.

Qualifications

• Proven experience leading IT or business-change projects across multiple workstreams.
• Excellent planning and organisational skills with an integrated delivery view.
• Strong governance, risk, issue, dependency, action and decision management.
• Experience identifying dependencies across teams and coordinating delivery.
• Proven ability to consolidate information into clear delivery updates for governance.
• Excellent stakeholder management and facilitation skills.
• Capable of working across business and technical teams in a hybrid/Agile environment.
• Comfortable operating inAmbiguity with competing priorities and changing requirements.
• Experience delivering in Agile, Waterfall or hybrid delivery environments.
• Structured, outcome-focused approach with strong judgement and attention to detail.
• PRINCE2 Foundation, APM or equivalent project management qualification.

Responsibilities

• Build and maintain an integrated view of delivery across TechFwd workstreams.
• Coordinate milestones, activities and delivery commitments across workstreams.
• Understand progress, dependencies, risks, issues and milestones with workstream leads.
• Identify cross-workstream dependencies and how they affect delivery.
• Maintain clear visibility of delivery status and provide consolidated updates to the Programme Manager.
• Support sequencing and coordination where workstreams share dependencies.
• Follow through actions and decisions to maintain momentum.
• Escalate risks, issues or decisions to the Programme Manager as needed.
• Support governance and reporting with consolidated inputs for SteerCo forums.

Skills

Proven experience managing IT projects

Strong planning and organisational

Risk, issue, dependency, action andDec

Managing dependencies across teams

Governance and reporting capability

Stakeholder management and facil;ation

Cross-functional collaboration

Comfortable with ambiguity

Agile, Waterfall or hybrid delivery

Structured, outcome-focused approach

PRINCE2/APM qualification

Job description

Would you like to kick start your career in a supportive, collaborative and innovative company?

Do you enjoy working as part of an enthusiastic, passionate, and collaborative team?

Why join Softcat's internal technology team?

Softcat is an amazing success story and as part of our continued growth we are investing significantly more in a new technology strategy going forward. Softcat's internal Technology Team is undergoing an exciting transformation this evolution aims to provide greater opportunities for our people's professional development and prepare us to execute our more ambitious technology strategy effectively.

We're passionate about what we do, how we do it and the positive impact our technologies have on the lives of our employees and customers.

With new leadership, a clear vision, an ambitious technology roadmap and a new operating model, we are gearing up to drive some of the biggest technology initiatives in Softcat's history. This is a great opportunity to be a part of rapidly growing and successful company.

Introduction

We are looking for an experienced Project Manager to support TechFwd, Softcat's strategic internal technology transformation programme. Working across the programme's multiple workstreams, you will provide the day-to-day coordination, planning and delivery discipline needed to maintain momentum and create a clear, joined-up view of delivery.

You will work closely with the Programme Manager and workstream leads to understand progress, dependencies, risks, issues and upcoming milestones. You will bring information together across the programme, ensuring actions are followed through, interdependencies are actively managed and stakeholders have clear visibility of delivery.

The role requires strong project management disciplines alongside the ability to operate effectively across Agile, Waterfall and hybrid delivery environments. The Programme Manager retains overall accountability for programme strategy, governance, financial oversight, benefits and senior stakeholder leadership.

Integrated Planning & Delivery Coordination

• Build and maintain an integrated view of delivery across TechFwd workstreams
• Coordinate milestones, activities and delivery commitments across workstreams
• Work with workstream leads to understand progress, upcoming activity and areas requiring intervention
• Identify where changes or delays within one workstream could affect another
• Maintain clear visibility of delivery status and provide consolidated updates to the Programme Manager
• Support sequencing and coordination where workstreams have shared dependencies
• Follow through key actions and decisions to ensure momentum is maintained

Risk, Issue, Dependency & Change Management

• Maintain programme RAID, dependency, decision and action logs
• Work with workstream leads to ensure risks, issues and dependencies are identified early and actively managed
• Identify and track cross-workstream dependencies and understand their potential impact on delivery
• Coordinate mitigation actions and ensure owners and target dates remain clear
• Escalate programme-level risks, issues or decisions to the Programme Manager where intervention is required
• Support impact assessment where changes could affect multiple workstreams, milestones or outcomes
• Provide clear information, options and recommendations to support decision-making

Governance & Reporting

• Coordinate reporting inputs from individual workstreams and maintain a consolidated programme view
• Ensure reporting clearly communicates progress, key milestones, delivery confidence, risks, dependencies and decisions required
• Support preparation for programme governance forums and SteerCo meetings
• Track decisions and actions arising from governance forums through to completion
• Work with the Programme Manager and PMO to maintain appropriate governance and delivery controls
• Support consistent use of agreed project and programme governance standards across TechFwd
• Maintain programme documentation and ensure key delivery artefacts remain accurate and up to date

Stakeholder & Workstream Coordination

• Build effective working relationships with workstream leads, Product, Technology, Business Change, the PMO and business stakeholders
• Act as a central coordination point for delivery information across TechFwd
• Facilitate cross-workstream planning, dependency and delivery conversations
• Bring the right stakeholders together where issues or dependencies span multiple workstreams
• Provide clear communication on progress, blockers, dependencies and decisions required
• Support the Programme Manager with stakeholder communications and programme-level updates
• Help resolve competing priorities and delivery challenges, escalating where Programme Manager intervention is required

Ways of Working & Continuous Improvement

• Apply appropriate Agile, Waterfall or hybrid delivery approaches in line with Softcat frameworks
• Work collaboratively with Agile and project delivery teams, adapting the level of project management support to each workstream
• Identify opportunities to improve planning, governance, reporting and cross-workstream coordination
• Encourage transparency, accountability and proactive management of delivery challenges
• Help embed consistent delivery practices and share learning across the programme

We'd love you to have

• Proven experience managing IT or business-change projects and coordinating delivery across multiple workstreams
• Strong planning and organisational skills, with the ability to maintain an integrated view across multiple areas of delivery
• Strong risk, issue, dependency, action and decision management skills
• Experience identifying and managing dependencies across teams, projects or workstreams
• Strong governance and reporting capability, with the ability to consolidate complex information into a clear delivery view
• Excellent stakeholder management and facilitation skills
• Ability to work confidently across business and technical teams
• Comfortable working with ambiguity, competing priorities and changing delivery requirements
• Experience operating across Agile, Waterfall or hybrid delivery environments
• A structured, outcome-focused approach with strong judgement and attention to detail
• PRINCE2 Foundation, APM or equivalent project management qualification

We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent.

Work in a way that works for you

We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

• Hybrid working
• Working flexible hours - flexing the times you start and finish during the day
• Flexibility around school pick up and drop offs

Working with us

Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background.

If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at jobs.softcat.com/jobs/our-culture/

Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.