Project Implementation and Training Officer

Sfh Tr; Stanton Hill; On-site; GBP 32,000 - 39,000; Full time

Job summary

Sherwood Forest Hospitals NHS Foundation Trust is seeking a proactive Senior Implementation & Training Officer to join the ICT team. You will lead the rollout, adoption and training of innovative digital systems across our local health community, ensuring solutions meet clinical and business needs while delivering excellent customer service.

Working closely with clinicians, managers and stakeholders, you will support the Project Implementation and Training Team Leader in developing and

Qualifications

• Working knowledge of MS Windows Office, internet and email up to SME level.
• Data protection and confidentiality awareness.
• Extensive knowledge of clinical and business functions across the local health community.
• Familiarity with NHS Health Informatics and related IT systems.
• Experience with project implementation and training approaches.

Responsibilities

• Lead implementation, adoption and training of ICT systems for clinicians and managers.
• Support the Team Leader in developing and delivering training activities.
• Coordinate with stakeholders to meet clinical and business requirements.
• Contribute to national and local digital transformation programmes.

Skills

MS Windows Office

Data Protection Act

Health Informatics NHS

Change Management

Project implementation

Training delivery

Advanced keyboard skills

Microsoft Project

Microsoft Visio

PRINCE2

Education

Relevant degree or Level 4/5 training certificate

ECDL/MOST qualification

Level 3 Training and Education Award

Membership of a professional body (UKCHIP/BCS/IIT)

Advanced ECDL (in progress or completed)

Tools

Microsoft Project

Microsoft Visio

Job description

Project Implementation and Training Officer

NHS AfC: Band 5

Main area Project Implementation and Training Officer Grade NHS AfC: Band 5 Contract 11 months (Fixed term until 30th June 2027) Hours Full time - 37.5 hours per week Job ref 214-NHIS-8166641-A

Site Kings Mill Hospital Town Sutton In Ashfield Salary £32,073 - £39,043 Per Annum Salary period Yearly Closing 09/10/2026 08:00

Thank you for your interest in this role, we would be delighted to welcome you to Sherwood Forest Hospitals.

Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here and know that happy colleagues deliver better care.

Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients, we also care for you.

At Sherwood Forest Hospitals, we are committed to fostering a diverse and inclusive workplace. As such, we particularly welcome applications from people who identify as Black, Asian, Minority Ethnic, or Disabled. We believe that a diverse team better represents the communities we serve and brings a wealth of perspectives and experiences to our work.

Job overview

We are looking for an experienced, highly motivated, and customer-focused Senior Implementation & Training Officer to join our ICT team and play a pivotal role in delivering digital transformation across the Local Health Community.

This is an exciting opportunity to lead the implementation, adoption, and training of innovative ICT systems that support healthcare professionals in delivering outstanding patient care. Working closely with clinicians, managers, and stakeholders, you will ensure that technology solutions meet both business and clinical requirements while providing excellent customer service throughout the implementation journey.

As a Senior Implementation & Training Officer, you will support the Project Implementation and Training Team Leader in developing and delivering implementation and training activities that contribute to national and local digital transformation programmes.

Main duties of the job

To understand the role in more detail, please refer to the attached job description and person specification.

Working for our organisation

We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire.

We put the patient at the heart of everything that we do and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for each other. We believe that we are truly a clinically-led organisation.

We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as ‘outstanding’ for care and our King’s Mill Hospital as the only ‘outstanding’ NHS-run hospital in the East Midlands.

Not all of our roles are eligible for visa sponsorship. To find out which roles are eligible, please refer to the shortage occupation list found here:

Home Office guidance has changed as of 9th April. Anyone that requires switching visa type may not be eligible for sponsorship even if the role is on the shortage occupation list.

Detailed job description and main responsibilities

To understand the role in more detail, please refer to the attached job description and person specification.

Person specification

Knowledge Requirements

• Working knowledge of MS Windows Office, internet and email applications up to subject matter expert level
• Knowledge of the Data Protection Act and issues around data confidentiality
• Extensive knowledge of clinical and business functions across the local health community
• Detailed knowledge and awareness of uses of Health Informatics across the NHS
• Detailed understanding, interpretation and application of appropriate business system process redesign models along with project implementation and training experience.
• A clear understanding of the local and national IT strategic requirements and plans. Understanding of Change Management processes applied to project implementations across the NHS.

Qualifications

• A relevant degree or Level 4/5 training certificate or equivalent training experience
• In possession of the ECDL/MOST qualification
• Knowledge of and experience of working in a PRINCE2 project management environment
• Excellent IT skills with Advanced Keyboard skills
• Knowledge of project management and business change tools such as Microsoft Project & Microsoft Visio
• Level 3 Training and Education Award or equivalent
• In possession of or working towards the completion of the Advanced ECDL
• On-going personal and professional development
• Membership of a professional body (ie. UKCHIP, Institute of IT Training, BCS)

Experience

• Experience in an implementation or training environment
• Prior experience of delivering and developing training including the development of appropriate training materials.
• Ability to present material accurately to a wide ranging audience
• Experience of working as part of a customer focussed team
• Experience of identifying training needs, designing training to meet these needs and carrying out evaluation of training delivered
• Excellent communication skills – written, verbal and interpersonal
• Excellent organisational skills
• Excellent time-management skills with a pro-active and flexible approach
• Experience and ability to develop and maintain effective working relationships with project managers, with project team members, and with staff in the NHS.
• Experience of service redesign and changing working practices
• Experience of using computer based systems in the NHS

Contractual Requirements

• Ability to work flexibly, outside normal office hours, in order to suit the needs of the users.
• Ability to travel in order to attend meetings/deliver training at the point of need.

Not all of our roles are eligible for visa sponsorship. To find out which roles are eligible, please refer to the shortage occupation list found here:

Home Office guidance has changed. Anyone that requires switching visa type may not be eligible for sponsorship even if the role is on the shortage occupation list.

We as a Trust support the use of AI and other tools to support your application. However, all personal statements and behavioural examples must be truthful and factually accurate. Your application should reflect your own personal/professional experiences and qualifications to ensure authenticity and credibility.

For the avoidance of doubt, plagiarism includes presenting the ideas or experiences of others or content generated by artificial intelligence as your own. We review all applications carefully to ensure that the information provided in your supporting statement aligns with your qualifications, work history and the duties undertaken within those roles. Your experience will also be explored further during the interview process.

If you would like this information in an alternative format or in a different language please contact us on 01623 622515 ext 3271.

Only applications received on or before the closing date will be considered for short listing. This is to ensure that the Trust meets its commitment to Equality of Opportunity.

In submitting an application, you authorise Sherwood Forest Hospitals NHS Foundation Trust to confirm any current and previous NHS Service details and you agree to the Trust obtaining and transferring personal date held about you, including Occupational Health data (inoculations and screening tests). This data will be shared using the NHS Electronic Staff Record (ESR) and third party systems via an automated process and will only be used for the purposes of maintaining your employment record.

Please note if you are successful in obtaining this position and the post involves regulated activity you will be required to undertake a Disclosure & Barring Service check. The Trust will pay for the check initially and then the money will be deducted from your first salary once you've commenced employment. The current price of a check is £26.40 for a standard check and £54.40 for an enhanced. If you are asked to complete a DBS check and have a previous identity that you do not wish to be disclosed to your employer and/or on your DBS certificate, you should call or email the dedicated sensitive applications team before submitting your application. The team is experienced in dealing with sensitive cases and will advise you of the process and what you need to do.

Please note any genuine job offer letters will only be received if you have applied, interviewed, and received a verbal offer from the appointing manager for a vacancy within Sherwood Forest Hospitals. If you receive a job offer and you are not sure of its authenticity, please report it to the following email [e-mail]

Employer certification / accreditation badges

Name Rachel McEvoy Job title Project Implementation and Training Team Leader Email address [e-mail] Telephone number 07423763818 Additional information