Therapy Administrator

Sfh Tr; Stanton Hill; On-site; GBP 21,000 - 26,000; Full time

Job summary

Sherwood Forest Hospitals NHS Foundation Trust is seeking an Administrator for the Therapy Outpatients Clinic at King's Mill Hospital. The role calls for a proactive, patient-focused professional who thrives in a busy team environment and can manage multiple priorities while maintaining accuracy.

Candidates should have excellent interpersonal skills, a clerical background and proficiency with PAS, Excel and NHS data systems.

Qualifications

• Excellent interpersonal and communication skills.
• Strong clerical and organizational abilities.
• Familiar with PAS, Excel and NHS data systems.
• Knowledge of Data Protection principles and confidentiality.
• Experience in NHS or healthcare environment is advantageous.

Skills

Communication across levels

Clerical skills

Data protection

Microsoft Office

IT systems

NHS knowledge

Teamwork

Education

English GCSE (C or above)

Level 3 qualification

AMSPAR diploma

ECDL

Tools

PAS

Excel

NHS IT systems

Job description

Thank you for your interest in this role, we would be delighted to welcome you to Sherwood Forest Hospitals.

Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here and know that happy colleagues deliver better care.

Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients, we also care for you.

At Sherwood Forest Hospitals, we are committed to fostering a diverse and inclusive workplace. As such, we particularly welcome applications from people who identify as Black, Asian, Minority Ethnic, or Disabled. We believe that a diverse team better represents the communities we serve and brings a wealth of perspectives and experiences to our work.

Job overview

Join our dedicated team at King's Mill Hospital as an Administrator in Therapy Outpatients Clinic 10. We are looking for a proactive, enthusiastic individual who thrives in a busy environment and is committed to providing an excellent patient experience.

What We’re Looking For:

• Outstanding interpersonal and communication skills
• A passion for helping others and making a difference
• A team player with a positive, can-do attitude

Why Join Us?

We’re a supportive and engaged team that puts workforce wellbeing at the heart of everything we do. You’ll be surrounded by colleagues who care, and you’ll have opportunities to grow and develop in a role that truly matters.

Main duties of the job

To understand the role in more detail, please refer to the attached job description and person specification.

Working for our organisation

We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire.

We put the patient at the heart of everything that we do and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for each other. We believe that we are truly a clinically-led organisation.

We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as ‘outstanding’ for care and our King’s Mill Hospital as the only ‘outstanding’ NHS-run hospital in the East Midlands.

Not all of our roles are eligible for visa sponsorship. To find out which roles are eligible, please refer to the shortage occupation list found here:

Home Office guidance has changed as of 9th April. Anyone that requires switching visa type may not be eligible for sponsorship even if the role is on the shortage occupation list.

Detailed job description and main responsibilities

To understand the role in more detail, please refer to the attached job description and person specification.

Person specification

Knowledge Requirements

• Ability to communication with all levels of staff
• Sound clerical background providing knowledge of relevant procedures
• Computer literate, familiarity with Microsoft and other packages, with high level of accurate keyboard skills
• Knowledge of databases and spreadsheets, i.e. PAS, Excel, or similar
• Experience of using a full range of IT/Patient Data Systems
• Knowledge of NHS or service provider in general
• Experience of working in a team
• Good knowledge of confidentiality and Data Protection principles
• Understanding of Health and Safety
• Understanding of Equality and Diversity
• Medical terminology
• Knowledge of systems and processes used in NHS
• Knowledge of RTT and Access Policy

Qualifications

• Good general education including English GCSE at grade C or above (or equivalent).
• Relevant Level 3 qualification or equivalent experience in relevant subject
• Association of Medical Secretaries, Practice Administrator and Receptionist diploma (AMSPAR)
• European Computer Driving Licence (ECDL)

Further Training

• On the job training
• Supervisory training

Experience

• Quality customer care experience
• Experience of office environment
• Experience of managing conflicting priorities
• Organisation and working to deadlines
• Previous NHS or healthcare knowledge and experience
• Experience in a similar role
• Experience Supervising staff

Contractual Requirements

• Must be able to commit to future rota working. (7 days a week, between 7am 7pm)

Not all of our roles are eligible for visa sponsorship. To find out which roles are eligible, please refer to the shortage occupation list found here:

Home Office guidance has changed. Anyone that requires switching visa type may not be eligible for sponsorship even if the role is on the shortage occupation list.

We as a Trust support the use of AI and other tools to support your application. However, all personal statements and behavioural examples must be truthful and factually accurate. Your application should reflect your own personal/professional experiences and qualifications to ensure authenticity and credibility.

For the avoidance of doubt, plagiarism includes presenting the ideas or experiences of others or content generated by artificial intelligence as your own. We review all applications carefully to ensure that the information provided in your supporting statement aligns with your qualifications, work history and the duties undertaken within those roles. Your experience will also be explored further during the interview process.

If you would like this information in an alternative format or in a different language please contact us on 01623 622515 ext 3271.

Please note that we no longer accept handwritten/paper applicationsand that the email address given on your application will be used for all correspondence regarding this post.
We reserve the right to close a vacancy before the closing date if a sufficient number of applications have been received. Priority for vacancies at the Trust will be given to existing employees of Sherwood Forest Hospitals NHS Foundation Trust whose roles are currently at risk of redundancy due to organisational change. If a high number of applications are received, a longlisting exercise will be conducted prior to shortlisting.

Only applications received on or before the closing date will be considered for short listing. This is to ensure that the Trust meets its commitment to Equality of Opportunity.

In submitting an application, you authorise Sherwood Forest Hospitals NHS Foundation Trust to confirm any current and previous NHS Service details and you agree to the Trust obtaining and transferring personal date held about you, including Occupational Health data (inoculations and screening tests). This data will be shared using the NHS Electronic Staff Record (ESR) and third party systems via an automated process and will only be used for the purposes of maintaining your employment record.

Please note if you are successful in obtaining this position and the post involves regulated activity you will be required to undertake a Disclosure & Barring Service check. The Trust will pay for the check initially and then the money will then be deducted from your first salary once you've commenced employment. The current price of a check is £26.40 for a standard check and £54.40 for an enhanced. If you are asked to complete a DBS check and have a previous identity that you do not wish to be disclosed to your employer and/or on your DBS certificate, you should call or email the dedicated sensitive applications team before submitting your application. The team is experienced in dealing with sensitive cases and will advise you of the process and what you need to do.

Please note any genuine job offer letters will only be received if you have applied, interviewed, and received a verbal offer from the appointing manager for a vacancy within Sherwood Forest Hospitals. If you receive a job offer and you are not sure of its authenticity, please report it to the following email [e-mail]