Project Associate

Changing Social; West of England; On-site; GBP 22,000 - 30,000; Full time

Job summary

Changing Social is seeking an proactive and organised Project Associate to join the PMO team on a 12-month fixed-term contract. This entry-level role focuses on project coordination and administration, offering guidance to build project management knowledge and confidence.

You will support a range of customer and internal projects, coordinating plans, resources, meetings and documentation while ensuring nothing gets missed and deadlines are met. Prior experience is not essential.

Qualifications

• Entry-level project delivery role; prior PM experience not required.
• Experience in administration, coordination or customer service is helpful.
• Ability to manage competing priorities and follow through on commitments.

Responsibilities

• Support customer and internal projects from initial handover through to completion.
• Check that project scope, deliverables, customer contacts, dates and dependencies are clear.
• Help organise customer onboarding, project kick-offs, meetings and delivery sessions.
• Maintain project plans and schedules, including task owners, milestones and deadlines.
• Coordinate resources and confirm availability, requirements and logistics with delivery teams.
• Keep project actions, deliverables and outstanding commitments on track.
• Flag delays, missing information or issues that need additional support or a decision.

Job description

The Role

We’re looking for a proactive and organised Project Associate to join our PMO team on a 12-month fixed-term contract.

This is a great opportunity for someone who enjoys keeping things organised, working with different people and making sure nothing gets missed. You’ll support a range of customer and internal projects, helping to coordinate plans, resources, meetings, documentation and day-to-day project administration.

You’ll also take ownership of smaller, clearly defined pieces of work, while receiving the guidance and support you need to build your project management knowledge and confidence.

This is an entry-level project delivery role, so previous project management experience isn’t essential. You may already have experience in administration, coordination, customer service or another fast-paced role where you’ve had to manage competing priorities and follow through on commitments.

What You’ll Be Doing

Project Coordination

• Support customer and internal projects from initial handover through to completion.
• Check that project scope, deliverables, customer contacts, dates and dependencies are clear.
• Help organise customer onboarding, project kick-offs, meetings and delivery sessions.
• Maintain project plans and schedules, including task owners, milestones and deadlines.
• Coordinate resources and confirm availability, requirements and logistics with delivery teams.
• Keep project actions, deliverables and outstanding commitments on track.
• Flag delays, missing information or issues that need additional support or a decision.

Customer & Stakeholder Communication

• Maintain clear and professional communication with customers, project leads and internal teams.
• Arrange meetings, prepare agendas and capture decisions, actions and next steps.
• Follow up with the relevant people to keep activity moving.
• Direct questions to the right person and escal…

Project Administration & Reporting

• Keep project and customer information accurate and up to date within our PMO systems.
• Maintain action logs, project trackers and supporting documentation.
• Prepare clear status updates covering progress, milestones, upcoming activity, risks and decisions.
• Gather completion evidence and customer feedback at the end of projects.
• Support project closure, hand