Progressive Retail Sales Adviser Optics & Hearing

Scrivens Opticians & Hearing Care; Sheffield; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Staff discounts on optical and hearing

28 days annual leave incl. bank hols

Full training and support

Career pathways into senior sales or管理

Job summary

Scrivens Opticians & Hearing Care is seeking a Sales Advisor to warmly welcome customers and guide them in choosing optical and hearing products. You will work closely with optometrists and the branch team to ensure a smooth customer journey, delivering friendly, expert service in a fast-paced retail environment.

The role emphasizes a friendly, proactive approach with strong communication and basic IT skills.

Qualifications

• Friendly, approachable attitude and strong communication skills.
• Retail or customer service experience preferred but not essential.
• Ability to work in a team and independently; initiative to learn and grow.

Responsibilities

• Greet customers warmly and professionally.
• Assist customers in selecting optical and hearing products.
• Provide clear advice on frame styles, lenses, and hearing care.
• Process sales and bookings using in-branch systems.
• Support stock management and merchandising.
• Keep the store clean, welcoming and well presented.
• Collaborate with Optometrists, Hearing Aid Audiologists and branch team.

Skills

Customer service

Communication skills

Teamwork

Attention to detail

Tools

Basic IT skills

Job description

Scrivens Opticians & Hearing Care is seeking a Sales Advisor to warmly welcome customers and guide them in choosing optical and hearing products. You will work closely with optometrists and the branch team to ensure a smooth customer journey, delivering friendly, expert service in a fast-paced retail environment.

The role emphasizes a friendly, proactive approach with strong communication and basic IT skills.