Programmes Assistant (UG and PG Programmes) (102047-0726)

University of Warwick; Coventry; On-site; GBP 27,000 - 30,000; Full time

Benefits offered by this job

Pension

26 days holiday

Parental leave

Onsite childcare

Learning & development

Flexible working

Hybrid working

Job summary

University of Warwick seeks a permanent full-time Programmes Assistant for the Department of Physics to support the Student Office, handling admissions, teaching and research activity coordination for undergraduate and postgraduate students.

You will provide clerical support, coordinate travel and events, and work closely with internal and external stakeholders. Hybrid working may be possible after an initial period; most duties are campus-based.

Qualifications

• Excellent customer service and communication skills.
• Able to prioritise workload and work independently or in a team.
• Proficient IT skills and MS Office experience; knowledge of Sitebuilder is desirable.

Responsibilities

• Provide clerical support for admissions, teaching and research activities.
• Support UG and PG student administration within the Department of Physics.
• Assist with planning events and travel where needed, and manage workload in a busy Student Office.

Skills

Customer service

Communication

Organisation

IT skills

Sitebuilder knowledge

Tools

Sitebuilder

Job description

Programmes Assistant (UG and PG Programmes) (102047-0726)

Location University of Warwick Campus, Coventry

Department Physics

Position Type Permanent

£26,707 to £30,378 per annum

About the Role

Informal Queries: For informal queries about the role, please contact Helen Murray (Educational Support Services Manager) at [e-mail].

Flexible Working

We welcome applications from candidates seeking part‑time employment (ideally minimum 0.8FTE) or other flexible working basis (e.g. job share), despite the position being advertised as full‑time. This supports our commitment to providing and supporting an inclusive culture where individuals are valued, respected and treated equally.

The Department of Physics seeks to appoint a permanent full‑time Programmes Assistant to support their busy Student Office. This role will provide general clerical support for the delivery of teaching and learning to all undergraduate (UG) and postgraduate (PG) students in the Department. This is an excellent opportunity to join a well‑established team and gain experience in both UG and PG student administration. You will be involved in a diverse range of activities associated with supporting admissions, teaching and research activities and working in a large academic department. Full training will be provided as appropriate. Whilst training you will be expected to be working all of your working hours in the office. There may be scope for some hybrid working later, but as this is a student‑facing role, the majority of the time will be spent on campus.

About You

We are looking for someone with outstanding customer service skills and the willingness and enthusiasm to provide the very best standards of student support. You will also have excellent communication skills as regular liaison with internal and external people will be necessary. You do not need to have previous experience of working within the university or working in a student‑facing role to apply. An ability to organise conferences and other events including travel arrangements is essential. You must be able to prioritise your own workload, and to use your own initiative to work independently as well as within a team.

You will have excellent organisational, administrative and IT skills with good working experience of Microsoft Office packages and an ability to quickly learn and use new IT systems. Knowledge of Sitebuilder web software is desirable.

For details on the experience and skills required, please refer to the job description attached as a PDF below.

About the Department

Department of Physics

The post will be based in the Student Office team in the Department of Physics, a vibrant academic department with over 200 academic, research, technical and professional services staff, over 800 undergraduate students and 200 postgraduate research students.

We are proud of our diverse community of staff, students, and visitors, and are committed to maintaining excellence in both teaching and research by promoting equality of opportunity for all, within a culture of mutual respect and dignity.

We are pleased to hold an Athena SWAN Silver Award, recognising our ongoing work to advance gender equality for all staff and students. We also hold an Institute of Physics Inclusion Award in support of our commitment to creating a welcoming and inclusive environment.

Further information about working in the Department of Physics and the benefits available can be found at www.warwick.ac.uk/physics/staff/working/ .

Childcare for interviews

Childcare can be provided for you at the University of Warwick Nursery (www.warwick.ac.uk/services/childrensservices/nursery ) in order for you to attend the interview. Childcare is subject to availability of places at the Nursery.

We are a world‑leading research‑intensive university founded in 1965. We are ranked 74th in the world and 9th in the UK.* Additionally, 92% of our research is rated world‑leading or internationally excellent.*

Closing Deadline: Sunday 6th September 2026 at 11:55pm (UK Time)

What we Offer

We provide a comprehensive range of benefits, including:

• An attractive pension scheme.
• 26 days holiday plus University Christmas closure.
• Generous parental/adoption leave policy.
• Onsite childcare facilities.
• Excellent learning and development opportunities.

We recognise the importance of a healthy work/life balance and offer access to flexible working arrangements.

Where possible, we offer hybrid working arrangements that combine office‑based and remote working. Opportunities for hybrid working will depend on the requirements of the role, business needs of the department and can be discussed during the recruitment process.

For more information, see here .

We are proud to be a Living Wage employer .

We wish to advise applicants that this role is not eligible for sponsorship for a Skilled Worker visa. If you do not yet have the right to work in the UK you will need to check the UK Government Website to see if you are eligible to obtain the right to work in the UK through one of the other UK immigration routes before you make your application.