Programme Officer

Adecco Portugal; Greater London; On-site; GBP 4,353,000 - 4,808,000; Part time

Job summary

Adecco Group UK & Ireland is seeking a Programme Officer for a temporary five-week assignment in Higher Education administration. The role offers 35 hours per week at £19 per hour, starting soon.

You will support teaching activities and act as first point of contact for students and staff. Responsibilities include managing student lifecycle processes, handling inquiries, assisting with assessments, and contributing to quality assurance.

Qualifications

• Excellent written and oral communication skills.
• Strong organisational and time management abilities.
• Proficiency in Microsoft Office and willingness to learn new systems.

Responsibilities

• Deliver high-quality support for student lifecycle processes from pre-enrolment to graduation.
• Handle student and academic inquiries face-to-face, by phone, and electronically.
• Assist in student assessment processes adhering to deadlines and regulations.
• Support quality assurance and accreditation requirements for relevant programmes.
• Contribute to development and improvement of programmes based on user feedback.
• Maintain accurate student records and ensure data protection compliance.
• Foster an inclusive environment promoting equality and diversity.

Skills

Communication

Organisational skills

Microsoft Office

Proactive approach

Equality & diversity

Tools

Microsoft Office

Job description

Programme Officer

Position Details

• Contract Type: Temporary.
• Contract Length: 5 weeks Monday - Friday 35 hours per week
• Hourly rate: £19.00

Role Overview

As the Programme Officer, the successful candidate will serve as the first point of contact for students and academic staff, providing comprehensive support for teaching and teaching-related activities. This role is ideal for individuals looking to kickstart or advance their career in Higher Education administration.

Key Responsibilities

• Deliver high-quality support for student lifecycle processes, from pre-enrolment to graduation and beyond.
• Handle student and academic inquiries face-to-face, via phone, and electronically, ensuring timely and accurate responses.
• Assist in student assessment processes, adhering to university deadlines and regulations.
• Support quality assurance and accreditation requirements for relevant programmes.
• Contribute to the development and improvement of programmes and processes based on user feedback.
• Maintain accurate student records and ensure compliance with data protection regulations.
• Foster a positive, inclusive environment that promotes equality and diversity.

Ideal Candidate

• Excellent written and oral communication skills, with a knack for drafting documents and correspondence.
• Strong organisational and time management skills, able to balance competing priorities effectively.
• Proficiency in Microsoft Office and a willingness to learn new systems.
• A proactive approach, capable of working independently as well as collaboratively within a team.
• A commitment to equality, diversity, and continuous professional development.

Desirable Experience

Familiarity with databases, student records systems (such as SITS), and virtual learning environments.

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.