Programme Officer: Academic Programs & Student Support

King's College London; Greater London; Hybrid; GBP 32,000 - 46,000; Full time

Job summary

King's College London is seeking a Programme Officer to support delivery of undergraduate and postgraduate programmes, acting as the first point of contact for queries. The role involves assisting students and academic staff, ensuring lifecycle activities run smoothly, and developing knowledge of regulations.

Based at the Waterloo campus with hybrid working, it is a full-time 35-hour week, with an indefinite contract.

Qualifications

• Excellent written and oral communication skills and ability to draft documents and correspondence.
• Strong numeracy skills and ability to analyse complex numerical data.
• Excellent working knowledge of Microsoft Office packages and ability to learn new systems.
• Excellent organisation skills and ability to manage competing deadlines.
• Ability to work independently and take initiative.
• Ability to work as part of a team with accountability and continuous improvement.
• Excellent attention to detail and accuracy at all times.
• Customer service focused, able to work with students and colleagues professionally.

Skills

Excellent written and oral comms

Strong numeracy

Excellent organisation

Initiative

Team player

Attention to detail

Customer service focused

Education

Degree level or equivalent qualification or experience

Tools

Microsoft Office

SITS

Moodle

Job description

King's College London is seeking a Programme Officer to support delivery of undergraduate and postgraduate programmes, acting as the first point of contact for queries. The role involves assisting students and academic staff, ensuring lifecycle activities run smoothly, and developing knowledge of regulations.

Based at the Waterloo campus with hybrid working, it is a full-time 35-hour week, with an indefinite contract.