Programme Manager (Aftermarket)

Safran Electronics & Defense; Wolverhampton; Hybrid; GBP 60,000 - 85,000; Full time

Job summary

Safran Actuation Systems UK in Wolverhampton is seeking a Programme Manager (Aftermarket) to lead in-service customer programmes, coordinating cross-functional teams to optimise spares, repairs and product support while driving customer satisfaction and programme performance.

The role requires proven aerospace aftermarket programme management experience, degree qualification, and strong stakeholder management to deliver on contractual objectives and lifecycle support.

Qualifications

• Proven experience leading aerospace aftermarket programmes.
• Degree-qualified with experience across repair, overhaul or spares.
• Experience managing in-service products through the aftermarket lifecycle.

Responsibilities

• Lead aftermarket programme activities to meet customer, contractual and business objectives.
• Manage spares, repairs and product support performance, ensuring availability and on-time delivery.
• Monitor in-service product performance and coordinate technical investigations.
• Manage programme cost, schedule, revenue and risks with corrective actions as needed.
• Lead cross-functional teams across Engineering, Operations, Supply Chain, Quality and Commercial.
• Develop cost reduction and continuous improvement initiatives to boost profitability.
• Manage customer and supplier relationships, including contractual changes and pricing.

Skills

Programme management

Cross-functional leadership

Stakeholder management

Education

Degree-qualified (or equivalent)

Job description

Programme Manager (Aftermarket)

Wolverhampton

Hybrid

Safran – Here, we craft excellence together.

At Safran, excellence is a journey – and we'd love you to be a part of it. As a trusted global leader in aerospace, defence, and space, we are proud to be a company where diversity, innovation, and opportunity come together to shape a sustainable future where we can all succeed together through a shared vision.

Safran Actuation Systems UK is a world class centre for the design, manufacture and support of actuation and flight control solutions used across commercial, military and rotary platforms. With major sites in Wolverhampton and Banbury, our teams play a critical role in delivering innovative, reliable and safe systems that keep aircraft performing at their best.

Our UK Actuation business brings together engineering excellence, advanced manufacturing capability and a proud heritage within the aerospace sector. Whether supporting major global programmes or developing the next generation of actuation technologies, our people are at the heart of everything we do.

As part of Safran's global network, joining Safran Actuation Systems UK means becoming part of a highly skilled, collaborative and forward thinking team with opportunities to grow, innovate and make a meaningful impact in the future of aerospace.

Your Role

The Aftermarket Programme Manager leads in-service customer programmes, ensuring delivery against contractual, operational and commercial objectives. The role coordinates cross-functional teams to optimise spares, repairs and product support, resolve in-service issues and drive customer satisfaction and programme performance.

Key Responsibilities

• Lead and coordinate aftermarket programme activities, ensuring delivery against customer, contractual and business objectives.
• Manage spares, repairs and product support performance, driving product availability, quality and on-time delivery.
• Monitor in-service product performance and reliability, coordinating technical investigations and improvement activities.
• Manage programme cost, schedule, revenue, margin, risks and opportunities, implementing corrective actions where required.
• Lead cross-functional teams across Engineering, Operations, Supply Chain, Quality and Commercial to resolve programme and customer issues.
• Develop and implement cost reduction and continuous improvement initiatives to improve aftermarket performance and profitability.
• Manage customer and supplier relationships and negotiations, including contractual commitments, programme changes, pricing and support requirements.
• Own programme budgets, forecasts, capacity, obsolescence and performance reporting, ensuring effective lifecycle management.

What You'll Bring

• Proven Project or Programme Manager experience leading complex aerospace aftermarket, MRO or in-service programmes
• Degree-qualified (or equivalent), with experience delivering programmes across repair, overhaul, spares or product support environments.
• Experience managing in-service products throughout the aftermarket lifecycle, including repairs, reliability, obsolescence and ongoing customer support.
• Ability to lead and influence cross-functional teams across engineering, operations, supply chain, quality and commercial functions.
• Excellent customer and commercial focus, with experience managing programme performance, contractual commitments and stakeholder expectations.
• Assured communication, stakeholder management and negotiation skills, with the ability to resolve complex customer and operational issues.
• Self-motivated and results-driven, with strong problem-solving and decision-making skills

We know that some candidates may be put off applying for jobs where theydon'tmeet 100% of the criteria outlined in the advert. We encourage anybody to apply if you candemonstratea variety of skills and experience relevant to the requirements of this role. Please let us know if you would like to discuss any reasonable adjustments to the hiring process thatmay betterfacilitateyour participation.

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