Programme Manager (Aftermarket)

Safran; Acton Round; Hybrid; GBP 65,000 - 90,000; Full time

Job summary

Safran Actuation Systems UK is seeking an experienced Programme Manager (Aftermarket) to lead in-service customer programmes. The role coordinates cross-functional teams to optimise spares, repairs and product support, ensuring delivery against contractual and commercial objectives.

Based in Wolverhampton with hybrid working, you will drive customer satisfaction, programme performance and lifecycle management across engineering, operations and supply chain.

Qualifications

• Proven Project or Programme Manager experience in aerospace aftermarket, MRO or in-service programmes.
• Experience delivering programmes across repair, overhaul, spares or product support environments.
• Excellent customer and commercial focus with stakeholder management.

Responsibilities

• Lead and coordinate aftermarket programme activities, delivering against contractual and business objectives.
• Monitor in-service product performance and drive improvements.
• Manage programme cost, schedule, revenue, margin, risks and opportunities, with cross-functional coordination.

Skills

Programme management

Cross-functional leadership

Commercial awareness

Stakeholder management

Negotiation skills

Problem solving

Education

Degree-qualified

Job description

Programme Manager (Aftermarket) Wolverhampton Hybrid Safran - Here, we craft excellence together. At Safran, excellence is a journey - and we'd love you to be a part of it. As a trusted global leader in aerospace, defence, and space, we are proud to be a company where diversity, innovation, and opportunity come together to shape a sustainable future where we can all succeed together through a shared vision. Safran Actuation Systems UK is a world class centre for the design, manufacture and support of actuation and flight control solutions used across commercial, military and rotary platforms. With major sites in Wolverhampton and Banbury, our teams play a critical role in delivering innovative, reliable and safe systems that keep aircraft performing at their best. Our UK Actuation business brings together engineering excellence, advanced manufacturing capability and a proud heritage within the aerospace sector. Whether supporting major global programmes or developing the next generation of actuation technologies, our people are at the heart of everything we do. As part of Safran's global network, joining Safran Actuation Systems UK means becoming part of a highly skilled, collaborative and forward thinking team with opportunities to grow, innovate and make a meaningful impact in the future of aerospace. Safran is an international high-technology group operating in the fields of aerospace (propulsion, equipment and interiors), space and defense. Its mission is to contribute sustainably to a safer world, where air transport becomes ever more environmentally friendly, comfortable and accessible. Present on every continent, the Group employs 110,000 people and generated €31.3 billion in revenue in 2025. Safran holds, either independently or through partnerships, leading global or European positions in its markets. Safran was ranked second in the Aerospace & Defense sector in TIME magazine's ""World's Best Companies 2025"" ranking. Safran Electronics & Defense is an international company with more than 19,000 employees who bring together expertise and team spirit to design high-technology solutions for the aerospace, defense and space sectors. By combining human and technological intelligence, the company develops products and services for both civil and military customers, operating on land, at sea, in the air and in space.

Your Role

The Aftermarket Programme Manager leads in-service customer programmes, ensuring delivery against contractual, operational and commercial objectives. The role coordinates cross-functional teams to optimise spares, repairs and product support, resolve in-service issues and drive customer satisfaction and programme performance.

Key Responsibilities

• Lead and coordinate aftermarket programme activities, ensuring delivery against customer, contractual and business objectives. Manage spares, repairs and product support performance, driving product availability, quality and on-time delivery.
• Monitor in-service product performance and reliability, coordinating technical investigations and improvement activities.
• Manage programme cost, schedule, revenue, margin, risks and opportunities, implementing corrective actions where required. Lead cross-functional teams across Engineering, Operations, Supply Chain, Quality and Commercial to resolve programme and customer issues. Develop and implement cost reduction and continuous improvement initiatives to improve aftermarket performance and profitability. Manage customer and supplier relationships and negotiations, including contractual commitments, programme changes, pricing and support requirements. Own programme budgets, forecasts, capacity, obsolescence and performance reporting, ensuring effective lifecycle management.

What You’ll Bring

• Proven Project or Programme Manager experience leading complex aerospace aftermarket, MRO or in-service programmes
• Degree-qualified (or equivalent), with experience delivering programmes across repair, overhaul, spares or product support environments.
• Experience managing in-service products throughout the aftermarket lifecycle, including repairs, reliability, obsolescence and ongoing customer support.
• Ability to lead and influence cross-functional teams across engineering, operations, supply chain, quality and commercial functions.
• Excellent customer and commercial focus, with experience managing programme performance, contractual commitments and stakeholder expectations.
• Assured communication, stakeholder management and negotiation skills, with the ability to resolve complex customer and operational issues.
• Self-motivated and results-driven, with strong problem-solving and decision-making skills

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