Programme Manager

The Salvation Army; Glasgow; On-site; GBP 42,000 - 56,000; Full time

Job summary

The Salvation Army’s WAYfinder South Outreach service in Glasgow seeks a Programme Manager to lead a team delivering trauma-informed, person-centred support aimed at achieving independence and housing stability for service users.

The role focuses on ensuring high-quality services, meeting contractual KPIs, and promoting professional development within the team, while upholding the Christian ethos of The Salvation Army.

Qualifications

• Good working knowledge of homelessness sector developments and current legislation.
• Experience leading and managing staff, including recruitment, development and performance management.
• Excellent verbal and written communication skills, including chairing meetings and external stakeholders.
• Ability to prioritise and manage deadlines in a team environment.
• Commitment to Christian ethos and Salvation Army values.

Responsibilities

• Achieve internal and contractual KPIs.
• Promote a culture of continuing professional development and reflective practice.
• Deputise for the Service Manager when required.

Skills

Leadership experience

Staff management

Stakeholder engagement

Communication skills

Organisational skills

Christian ethos alignment

Decision making under pressure

Time management

Homelessness sector knowledge

Job description

Programme Manager

We are looking to recruit a highly motivated Programme Manager to lead our team, ensuring high-quality, trauma informed, person-centred support that empowers individuals to move toward independence and stability.

About Us: The Salvation Army's WAYfinder South Outreach service was established in August 2025 to support individuals, households, and families across the South of Glasgow who are experiencing homelessness or are at risk of becoming homeless.

Our Outreach service can support up to 738 people across the south of the city through prevention, early intervention, housing advice, and practical assistance. Referrals are accepted through Glasgow's Community Homeless Services, the Asylum and Refugee Service, the Prison Casework Team, and the Glasgow Health and Social Care Partnership (GHSCP) Connect Service. At the heart of WAYfinder South is a commitment to empowering people to achieve and maintain settled, sustainable, and secure housing. Through tailored, strengths-based support, the service works alongside individuals and families to address the challenges they face, build resilience, and promote long‑term housing stability and independence

Key Responsibilities: This role is central to achieving positive outcomes for our clients and service by achieving internal and contractual Key Performance Indicators. Along with the rest of the Management Team, the Programme Manager will promote a culture of continuous professional development, reflective practice, and a compassion that develops best practice. This role will deputise for the Service Manager when required.

The successful candidate will be able to demonstrate:

-Good working knowledge of developments in the homelessness sector including current legislation

-Role model the core values of the Salvation Army to ensure positive relationships across the service and an environment which fosters wellbeing

-Demonstrable experience of leading and managing staff, including recruitment, development and performance management

-Have excellent verbal and written communication skills, including chairing meetings and working with external stakeholders

-Be solution focussed, with the ability to make decisions under pressure.

-Good organisational skills, attention to detail, effective time management, the ability to prioritise work, and be able to respond to tight deadlines, working both on an individual basis and as part of a team

-The ability and willingness to work within, be empathic with, and promote the Christian ethos and values of The Salvation Army Mission

Appointment will be subject to;

-Satisfactory references

-PVG - please note; once appointed in the role, registration with SSSC will be a requirement

-Evidence of your Right to Work in the UK in line with Home Office requirements. As we are not a licensed sponsor, applicants must already have the right to work in the UK. Details on how to prove your Right to Work can be found here.

The Salvation Army actively promote equality of opportunity for all with the right mix of talent, skills and potential, and we welcome applications from a wide range of candidates, including those with criminal records.

Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.

We reserve the right to close this advert earlier if we feel that we have received sufficient applications.

Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.

Proud member of the Disability Confident employer scheme

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

Company: The Salvation Army

Salary: Not specified

Hours: Full-time

Location: G51 2SE

Job type: Permanent

Posting date: 29 Oct 2026

Closing date: 15 Nov 2026

Interview Date: To be confirmed