Assistant Support Worker

The Salvation Army; West of England; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

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Job summary

The Salvation Army is seeking an Assistant Support Worker for Logos House in Bristol. The role involves supporting residents, handling administration, and providing reception cover to ensure smooth daily operations.

You will work under the guidance of experienced Support Workers to empower individuals to move forward from homelessness. Ideally you will bring customer service skills, good time management, and clear communication.

Qualifications

• Experience in helping vulnerable clients is desirable.
• Good communication and interpersonal skills.
• Willingness to engage with homeless service users and promote dignity.

Responsibilities

• Assist in day-to-day activities and administration at Logos House.
• Provide reception support and frontline customer service.
• Support residents to progress towards long-term goals.
• Work with the Support Team to maintain a safe, respectful environment.
• Uphold the Christian ethos and values of The Salvation Army.

Skills

Customer service

Time management

Verbal and written communication

IT literacy (Microsoft Office)

Tools

Microsoft Office

Job description

The Salvation Army is one of the largest, most diverse providers of social and community services after the Government. With more than 600 local centres, they make a powerful difference to people across the UK who might otherwise be excluded. The Salvation Army forms part of the Christian church and boasts an extensive social remit, providing a range of social and community services, including services for children and the elderly, those trapped in modern-day slavery, homeless people, individuals struggling with addiction, and people seeking employment.

An exciting opportunity has arisen for a dynamic and highly motivated Assistant Support Worker with a vision and passion for working with homeless people within one of our Lifehouses (Supported housing) in Bristol- Logos House.

Job Summary:

Logos House is a short stay service that supports people to achieve their long-term goals. We are looking for a highly motivated individual to join our Support Team. You will work with our Support Workers to empower individuals to move on and break the cycle of homelessness. You will also complete day to day activities including administration tasks and reception duties to support the successful operation of the Lifehouse.

Key Responsibilities: For this Assistant level role, direct experience of working with homeless people is not essential. However, you will need to demonstrate to us that you have the understanding, willingness, and motivation to engage with our homeless clients.

The successful candidate(s) will be able to demonstrate:

-Motivation towards supporting vulnerable clients to achieve focussed and positive life outcomes

-Improve standards by demonstrating own initiative towards problem solving which help benefit colleagues and clients

-An understanding of working in a psychologically informed way

-Good customer service and time management skills with ability to prioritise workload

-Good verbal and written communication skills, and proficiency in the use of IT (including Microsoft packages)

-The ability and willingness to work within, be empathic with and promote the Christian ethos and values of The Salvation Army Mission

Appointment will be subject to;

-Satisfactory references

-A criminal record check DBS Disclosures Enhanced - Adult with Adult barred list

-Evidence of your Right to Work in the UK in line with Home Office requirements. As we are not a licensed sponsor, applicants must already have the right to work in the UK. Details on how to prove your Right to Work can be found here.

The Salvation Army actively promote equality of opportunity for all with the right mix of talent, skills and potential, and we welcome applications from a wide range of candidates, including those with criminal records.

Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.

We reserve the right to close this advert earlier if we feel that we have received sufficient applications.

Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.

Proud member of the Disability Confident employer scheme

Assistant Support Worker

Company: The Salvation Army Salary: Not specified Hours: Full-time Location: BS2 9EL Job type: Permanent Posting date: 29 Oct 2026 Closing date: 10 Nov 2026

Summary

Interview Date: To be confirmed

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.