Support Worker

The Salvation Army; Glasgow; On-site; GBP 12,000 - 18,000; Part time

Job summary

The Salvation Army in Glasgow is seeking a dedicated Support Worker to join Wallace of Campsie House Lifehouse. You will deliver high-quality, person-centred support to residents experiencing homelessness, working on a 6-week rota including weekends and varied shifts.

You will assess needs, review support plans, manage risk, assist with budgeting, benefits, appointments, and maintain records in line with safeguarding and policies.

Qualifications

• Knowledge of trauma-informed, person-centred support approaches.
• Strong communication and interpersonal abilities.
• Good IT skills and ability to maintain records.
• Solid time management and problem-solving capabilities.

Responsibilities

• Provide tailored one-to-one support using a trauma-sensitive and person-centred approach.
• Help clients develop practical skills, manage benefits and budgeting, and access appointments or external services.
• Maintain accurate records, complete assessments and follow safeguarding, policy and legislative requirements.

Skills

Trauma-informed approach

Communication skills

IT skills

Time management

Written record-keeping

Problem-solving

Job description

Support Worker

Company: The Salvation Army Salary: Not specified Hours: Part-time Location: G1 5DT Job type: Permanent Posting date: 29 Oct 2026 Closing date: 22 Nov 2026

Summary

Working Pattern: 6 week rota that repeats every 3 weeks. Every third weekend will be a double shift weekend working Saturday and Sunday from 8am to 10pm with the Thursday/Friday prior to the weekend off and the Monday/Tuesday after the weekend worked off. All other shifts will be either Early from 8.00am to 3.30pm or late from 2.30pm to 10.00pm.

Interview Date: To be confirmed

The Salvation Army provides support and emergency accommodation for adults experiencing homelessness in the Glasgow area. We are looking for dedicated and compassionate Support Workers to join our team at Wallace of Campsie House Lifehouse, supporting residents to build confidence, develop independence and make positive life choices.

As a Support Worker, you will deliver high-quality, person-centred support that promotes choice, control and independence. You will work with clients to identify their needs, agree and review support plans, manage risk, access services and achieve positive outcomes.

Key responsibilities

• Provide tailored one-to-one support using a trauma-sensitive and person-centred approach.
• Help clients develop practical skills, manage benefits and budgeting, and access appointments or external services.
• Maintain accurate records, complete assessments and follow safeguarding, policy and legislative requirements.

We are looking for someone organised and committed to supporting vulnerable people with dignity and respect. You will have good communication and IT skills, the ability to work under pressure, and the confidence to use your initiative within a busy team environment.

What we're looking for

• Knowledge or understanding of the needs faced by people experiencing homelessness or vulnerability.
• Strong problem-solving, time management and written record-keeping skills.
• A willingness to work within and promote the Christian ethos and values of The Salvation Army.
• someone organised and committed to supporting vulnerable people with dignity and respect.
• You will have good communication and IT skills, the ability to work under pressure, and the confidence to use your initiative within a busy team environment.

In return, you will join a supportive, values-driven team and have the opportunity to make a real difference in people's lives through meaningful, practical support.

Appointment will be subject to;

• Satisfactory references
• PVG
• Evidence of your Right to Work in the UK in line with Home Office requirements. As we are not a licensed sponsor, applicants must already have the right to work in the UK. Details on how to prove your Right to Work can be found here.

The Salvation Army actively promote equality of opportunity for all with the right mix of talent, skills and potential, and we welcome applications from a wide range of candidates, including those with criminal records.

Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.

We reserve the right to close this advert earlier if we feel that we have received sufficient applications.

Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.

Proud member of the Disability Confident employer scheme.

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