Programme Administrator

Birkbeck University of London; Greater London; Hybrid; GBP 31,000 - 35,000; Full time

Benefits offered by this job

31 days annual leave

Pension scheme

Flexible working

Job summary

Birkbeck, University of London is seeking a Programme Administrator to join the Faculty of Science on a full-time, permanent basis. You will collaborate with academic staff and professional services to deliver programmes and support student experience.

The role requires strong organisational and communication skills, experience in administration (preferably in education), and comfort with systems such as Office 365, Teams, SITS and Moodle.

Qualifications

• Excellent communication skills and attention to detail.
• Strong organisational skills and ability to manage multiple tasks.
• Solid background in administration, ideally in education.

Responsibilities

• Support the delivery of programmes of study and college processes.
• Respond to student queries and concerns according to policies to ensure a high-quality experience.
• Support student success and wellbeing with guidance and resources.
• Provide administrative support to Faculty activities.

Skills

Communication skills

Organisational skills

Teamwork

Administration experience

Tools

Microsoft Office 365

Teams

SITS

Moodle

Job description

Birkbeck, University of London, is looking for a Programme Administrator to join the Faculty of Science on a full-time, permanent basis.

As a Programme Administrator you will collaborate closely with academic staff and professional services teams. You will take on a variety of key responsibilities including:

• Supporting the delivery programmes of study, dealing effectively with college processes, systems and procedures.
• Addressing student queries and concerns sympathetically and effectively, in all cases, following collegepolicies and procedures to ensure a consistent and high-quality student experience.
• Actively supporting student success and wellbeing, ensuring they have the resources and guidance they need.
• Providing administrative support and supporting Faculty activities.

To be successful as Programme Administrator, you will:

• Be flexible and able to work independently and as part of a team on a variety of projects, using strong organisational skills.
• Be able to work collaboratively and cultivate excellent working relationships.
• Possess excellent communication skills, a keen eye for detail, and have a solid background in administration, ideally within an educational setting.
• Be comfortable using a variety of electronic systems (e.g. Microsoft Office 365, Teams, SITS student records, Moodle etc), although training will be provided.

This opportunity would build on experience as: Programme Officer, Research Degrees Officer, Course Administrator, Education Administrator. This role requires two days a week on site at the University's office.

If this sounds like the role for you - join us as a leading London University with a unique mission for widening participation.

Contract:

This role is offered on an open-ended basis. This is a full-time role, working 35 hours per week with two days based in the office.

Interviews will be held on Wednesday 14 October 2026.

Salary and benefits:

Grade 4 of the College's London Pay Scale which is £31,234 rising to £34,827 per annum.

Birkbeck offers a competitive salary and pension scheme, 31 days paid leave, flexible working arrangements and some of the most generous benefits in the HE sector, all while being located right in the heart of Central London.

The salary quoted is on the College's London Pay Scale which includes a consolidated Weighting/Allowance which applies only to staff whose normal contractual place of work is in the London area.