Program Supervisor-LCW

Maryland Brand; Eriswell; On-site; GBP 30,000 - 45,000; Full time

Benefits offered by this job

Competitive Pay

Medical Insurance

Dental Insurance

Vision Insurance

Tuition Reimbursement

Flexible Spending Accounts

Life Insurance

Disability Insurance

Paid Time Off

401(k) with Employer Match

Employee Recognition Programs

Referral Bonuses

Tickets at Work discounts

Verizon discounts

Job summary

Chimes is seeking a supervisory professional to lead, train, and evaluate direct support staff across our programs. The role focuses on ensuring high-quality support for individuals with intellectual and behavioral challenges, while maintaining regulatory compliance and safe, engaging service delivery.

Ideal candidates have an Associate degree, two years of supervisory experience, and a valid driver’s license. A Bachelor’s degree is preferred.

Qualifications

• Associate degree required; a Bachelor’s degree in a related area preferred.
• Two years of supervisory experience.
• Experience working with persons with intellectual disabilities is a plus.
• Must have a car and an acceptable driving record as determined by the agency’s insurance carrier and policy.

Responsibilities

• Supervises, trains, coaches, disciplines, and evaluates staff.
• Verifies attendance and ensures staff provide active support.
• Ensures adequate staffing and arranges temporary coverage as needed.
• Assesses adaptive equipment needs and refers for appropriate management.
• Maintains materials at shift start and during program hours.
• Documents incidents and applies crisis intervention when needed.
• Develops staff through orientation, training, and ongoing learning.
• Works with the Assistant Director to reduce turnover.
• Inspects areas to ensure contractual specifications are met.
• Ensures compliance with applicable regulations related to persons served.

Skills

Supervisory leadership

Interpersonal skills

Flexible schedule

Driving required

Education

Associate Degree

Bachelor’s degree preferred

Job description

Join Chimes – and go further to help others go far! Chimes is a not-for-profit organization that assists people with intellectual and behavioral challenges to achieve their fullest potential.

Our vast array of services — educational, employment, vocational, residential, habilitative, and behavioral health — is delivered through a network of national and international affiliates. This allows us to take a comprehensive, holistic approach to improving the lives of every person we serve — those who receive and those who reap the benefits of our innovative, responsive solutions.

PRIMARY JOB FUNCTION(S):

Provides supervision, training, coaching, discipline, and performance evaluation to an assigned group of staff and persons served. Provides feedback and discipline, along with the Assistant Director, when appropriate.

• Verifies the staff attendance and ensures the staff is providing active support for all people assigned.
• Ensures there is adequate staff in attendance at the program and obtains temporary staff or alternate staffing options when needed
• Assesses the need for adaptive equipment to enhance people’s productivity/activity level and makes appropriate referrals and suggestions to the appropriate manager.
• Confirms that adequate materials are in place at the start of each shift and throughout the program time
• Documents incidents as needed
• Uses crisis intervention skills in emergencies when needed
• Responsible for staff development, including program orientation, completion of training, and ongoing learning of direct support staff.
• Works with the Assistant Director and implements strategies to reduce turnover
• Conducts visits and/or inspections of assigned areas to ensure all contractual specifications are being met
• Familiar with all DOL regulations as relating to persons served and ensures they are all being met
• Serves as a positive role model for other employees in the program

REQUIREMENTS:

EDUCATION:

An Associate Degree is required; a Bachelor’s degree in a related area is preferred.

EXPERIENCE:

• Two years of supervisory experience.
• Experience working with persons with intellectual disabilities is a plus.
• Must be able to work a flexible schedule.
• Must have a car and an acceptable driving record as determined by criteria established by the agency’s insurance carrier and policy.

NOTE:

At the discretion of the Personnel Officer, additional related experience and/or education may be substituted instead of the requirements specified under Education and Experience.

What’s in it for you?

Total Rewards

• Competitive Pay
• Medical, Dental, and Vision Insurance
• Tuition Reimbursement options
• Flexible Spending Accounts (Health, Dependent, and Transportation)
• Life Insurance
• Disability Insurance
• Paid Time Off
• 403(b) with Employer Match
• Employee Recognition Programs
• Employee Referral Bonus opportunities
• Discounts through “Tickets at Work”
• Discounts on Verizon mobile service
• And More!

#CMD410

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.